Talk to us
To learn more about the science behind Royal Canin diets, to get a diet recommendation, or to ask a nutritional question, please contact a Royal Canin Nutritional Advisor below.
Monday - Friday: 09:00-17:00 NZT
Get the answers you need
Pet owners
If you are a pet owner and have any nutritional questions, please contact us using our contact form (below), phone number or email.
- Diet Recommendation or Nutritional Advice: [email protected] or 0800 420 016
- Online account access enquiries: [email protected] or 0800 992 001
- Puppy/Kitten Pack: [email protected] or 0800 992 001
- All other enquiries: [email protected] or 0800 420 016
Healthy Pets Club
Breeders
Are you a member of our breeder club? You can access our online store HERE.
The Royal Canin Breeders Club is designed exclusively for responsible breeders. If you would like to learn more about our program and enjoy these great benefits, you can find more information HERE.
- For orders or delivery enquiries: [email protected] or 0800 992 001
Boarding, Shelters and Government agencies
- For orders or delivery enquiries: [email protected] or 0800 992 001
Retailers or Wholesalers
For any enquiries regarding placing an order, delivery enquires, making a payment or accessing your online account – please call RC Direct on 0800 992 001 or [email protected]
Veterinarians or Vet Clinics
Do you have a Vet Portal account? You can login HERE
- To ask diet recommendation or nutritional advice, please contact a Royal Canin nutritional advisor: [email protected] or 0800 420 016
- For orders or delivery enquiries: [email protected] or 0800 992 001
- For online account, portal access: [email protected] or 0800 992 001
Media enquiries
For media enquiries please email [email protected]
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