OFFERS & PROMOTIONS
Browse Royal Canin Offers and promotions, available nationwide at participating retailers, veterinary clinics and online.
Keep up to date with the latest deals for your pet's favourite food monthly.
Kenali tawaran dan promosi Royal Canin yang terdapat di antara kedai peliharaan haiwan atau klinik veterinar seluruh negara. Ikuti sini untuk tawaran terkini bagi makanan kegemaran haiwan kesayangan anda.
BELI & MENANG
Beli mana mana produk penyertaan Royal Canin 1.5kg - 4kg, buka pelekat dan imbas QR untuk berpeluang memenangi hadiah bernilai sejumlah RM188,000!
Tertakluk kepada terma & syarat.
JOM CUBA ROYAL CANIN
Terdapat sekarang dalam pek berbaloi saiz 800g! Hanya dari RM31.30!Terms & Conditions
1. The promotion will run starting at 00.01AM, 20th May – 31st July 2024 and ending at 11.59 PM, 31st July 2024 or while stocks last.
2. The promotion is valid for purchases of Babycat Milk 300g and Babydog Milk 400g only. Consumers will receive RM5 off each unit of Babycat Milk 300g and Babydog Milk 400g purchased during the promotion period.
3. The promotion is only applicable to the ROYAL CANIN®️ brand products as listed with promotional sticker on the can (Please refer to Appendix 1). The ROYAL CANIN®️ brand products without any promotional sticker on the can is not valid for any discount as stated in Appendix 1.
4. The promotion will cease once the ROYAL CANIN®️ brand products listed (Please refer to Appendix 1) with promotional sticker on the can has out of stocks or at the expiration of the promotional period, whichever is earlier.
5. The promotion is valid at participating Pet Shops authorised by Royal Canin Malaysia Sdn. Bhd. , who are retailing ROYAL CANIN® products supplied by Royal Canin Malaysia Sdn.Bhd. only in Malaysia and for in-store purchases only.
6. Royal Canin Malaysia Sdn. Bhd. Shall be entitled to withhold any benefits under the services rendered, with or without notice to the users if the user is found to have breached the terms and conditions.
7. Royal Canin Malaysia Sdn. Bhd. Shall not be liable for any compensation or reimbursement due to the unavailability of the stocks stated and/or any costs and expenses including but not limited to transportation, logistics and accommodation howsoever incurred by customers/consumers in participating the program.
8. Royal Canin Malaysia Sdn. Bhd. Reserves the right to alter, extend or terminate the program and amend the Terms and Conditions at any time without prior notice. In case of any dispute or claim arising out of or in connection with or under this promotion, the decision of Royal Canin Malaysia Sdn. Bhd. Shall be final.
9. Product warranty of ROYAL CANIN®️ brand products are subject to the standard ROYAL CANIN®️ product warranty. This Program does not cover products with best before date less than 90 days.
10. Royal Canin Malaysia Sdn. Bhd. Shall not be made liable or responsible to you in any manner whatsoever for any costs, loss, damages, claims, fines, penalties, liabilities and/or expenses howsoever arising from the Sale Contract within you and the pet shops, including without limitation for any negligence, delay, failure, fault and/or breach on the part of the relevant Pet Shops saves.
11. Royal Canin Malaysia Sdn. Bhd. Shall not in any manner whatsoever be construed, at law or
otherwise, to owe a fiduciary duty to you in respect of the obligations on the part of the Pet Shops.
1. The promotion will run starting at 00.01AM, 20th May – 31st July 2024 and ending at 11.59 PM, 31st July 2024.
2. The promotion is valid for purchases of Kitten (2kg & 4kg), Mother & Babycat (2kg & 4kg), and Kitten Wet Pouches (12 x 85g) x 2 boxes only.
Consumers who purchase Kitten or Mother & Babycat 2kg will receive 6 Kitten wet pouches for free.
Consumers who purchase Kitten or Mother & Babycat 4kg will receive 1 box of Kitten wet pouches (12 x 85g) for free.
Consumers who purchase 2 boxes of Kitten wet pouches will receive 1 box of Kitten wet pouches (12 x 85g) for free.
3. The free items are not exchangeable for cash or other products.
4. The promotion is only applicable to the ROYAL CANIN®️ brand products with promotional sticker (Please refer to Appendix 1).
5. The promotion will cease once the ROYAL CANIN®️ brand products listed with promotional sticker (Please refer to Appendix 1) has out of stocks or at the expiration of the promotional period, whichever is earlier.
6. The promotion is valid at participating Pet Shops authorised by Royal Canin Malaysia Sdn. Bhd. , who are retailing ROYAL CANIN® products supplied by Royal Canin Malaysia Sdn.Bhd. only in Malaysia and for in-store purchases only.
7. Royal Canin Malaysia Sdn. Bhd. shall be entitled to withhold any benefits under the services rendered, with or without notice to the users if the user is found to have breached the terms and conditions.
8. Royal Canin Malaysia Sdn. Bhd. shall not be liable for any compensation or reimbursement due to the unavailability of the stocks stated and/or any costs and expenses including but not limited to transportation, logistics and accommodation howsoever incurred by customers/consumers in participating the program.
9. Royal Canin Malaysia Sdn. Bhd. reserves the right to alter, extend or terminate the program and amend the Terms and Conditions at any time without prior notice. In case of any dispute or claim arising out of or in connection with or under this promotion, the decision of Royal Canin Malaysia Sdn. Bhd. shall be final.
10. Product warranty of ROYAL CANIN®️ brand products are subject to the standard ROYAL CANIN®️ product warranty. This Program does not cover products with best before date less than 90 days.
11. Royal Canin Malaysia Sdn. Bhd. shall not be made liable or responsible to you in any manner whatsoever for any costs, loss, damages, claims, fines, penalties, liabilities and/or expenses howsoever arising from the Sale Contract within you and the pet shops, including without limitation for any negligence, delay, failure, fault and/or breach on the part of the relevant Pet Shops saves.
12. Royal Canin Malaysia Sdn. Bhd. shall not in any manner whatsoever be construed, at law or otherwise, to owe a fiduciary duty to you in respect of the obligations on the part of the Pet Shops.
1. The promotion will run starting at 00.01AM, 20th Feb – 31st July 2024 and ending at 11.59 PM, 31st July 2024.
2. The promotion is valid for purchases of the Start of Life starter kit in three variations: Kitten 400g, Mother & Babycat 400g, and Persian Kitten 400g.
3. Customers who purchase the Start of Life starter kit in Brunei will receive a complimentary Kitten Wet Pouch (85g).
4. Customers who purchase the Start of Life starter kit in Malaysia will receive a complimentary Kitten Wet Pouch (85g), RM10 next purchase voucher, and RM50 healthcare vouchers after a successful POP scan in the Royal Canin Club Web App (club.royalcanin.com.my).
5. Each voucher is subject to its respective Terms & Conditions (Please refer to Appendix 2).
6. The promotion is only applicable to the ROYAL CANIN®️ brand products with promotional packaging box (Please refer to Appendix 1). The ROYAL CANIN®️ brand products without any promotional packaging box are not valid for any promotion as stated in Appendix 1.
7. The promotion will cease once the ROYAL CANIN®️ brand products listed (Please refer to Appendix 1) with promotional packaging box has out of stocks or at the expiration of the promotional period, whichever is earlier.
8. The promotion is valid at participating Pet Shops authorised by Royal Canin Malaysia Sdn. Bhd. , who are retailing ROYAL CANIN® products supplied by Royal Canin Malaysia Sdn.Bhd. only in Malaysia & Brunei, for in-store purchases only.
9. Royal Canin Malaysia Sdn. Bhd. shall be entitled to withhold any benefits under the services rendered, with or without notice to the users if the user is found to have breached the terms and conditions.
10. Royal Canin Malaysia Sdn. Bhd. shall not be liable for any compensation or reimbursement due to the unavailability of the stocks stated and/or any costs and expenses including but not limited to transportation, logistics and accommodation howsoever incurred by customers/consumers in participating the program.
11. Royal Canin Malaysia Sdn. Bhd. reserves the right to alter, extend or terminate the program and amend the Terms and Conditions at any time without prior notice. In case of any dispute or claim arising out of or in connection with or under this promotion, the decision of Royal Canin Malaysia Sdn. Bhd. shall be final.
12. Product warranty of ROYAL CANIN®️ brand products are subject to the standard ROYAL CANIN®️ product warranty. This Program does not cover products with best before date less than 90 days.
13. Royal Canin Malaysia Sdn. Bhd. shall not be made liable or responsible to you in any manner whatsoever for any costs, loss, damages, claims, fines, penalties, liabilities and/or expenses howsoever arising from the Sale Contract within you and the pet shops, including without limitation for any negligence, delay, failure, fault and/or breach on the part of the relevant Pet Shops saves.
14. Royal Canin Malaysia Sdn. Bhd. shall not in any manner whatsoever be construed, at law or otherwise, to owe a fiduciary duty to you in respect of the obligations on the part of the Pet Shops.
*Products purchased at participating vet clinics
*Applicable for purchases of FHN Kitten 2kg, FHN Kitten 4kg, FHN Mother & Babycat 2kg, SHN Medium Puppy 4kg, SHN Mini Puppy 4kg, SHN X-Small Puppy 3kg.
*Limited to one (1) voucher per pet owner.
INTRODUCTION AND ELIGIBILITY
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The Royal Canin “Spend and Win Nationwide Contest” (“Contest”) is organized by ROYAL CANIN MALAYSIA SDN. BHD. (“Organiser”) and is subject to the Terms and Conditions herein.
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The Contest is open to all residents of Malaysia above 18 years of age and the following group of persons shall not be eligible to participate in the Contest:
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Employees of the Organiser (including its affiliated and related companies) and their immediate family members (children, parents, brothers and sisters, including spouses;) and/or
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Representatives, employees, servants and/or agents of advertising and/or contest service providers of the Organiser (including its affiliated and related companies,) and their immediate family members (children, parents, brothers and sisters, including spouses.)
CAMPAIGN PERIOD
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The Contest period will run from 00:00am, August 1, 2024 to 23:59pm November 15,2024 (“Contest Period”). The Organiser shall reserve the right to revise the Contest Period at any time without prior notice or assign any reason whatsoever. All submissions received after the Contest Period will be null and void without further notice.
CONTEST MECHANISM
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To participate in the Contest, each participant must:
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Purchase any of the following participating Royal Canin products in a single receipt from any stores including online retailers nationwide throughout the Contest Period.
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The list of participating products (“Participating Products”) are:
FELINE HEALTH NUTRITION
ROYAL CANIN MOTHER & BABYCAT 2.0KG, ROYAL CANIN MOTHER & BABYCAT 4.0KG, ROYAL CANIN KITTEN 36 2.0KG, ROYAL CANIN KITTEN 36 4.0KG, ROYAL CANIN FIT 32 2.0KG, ROYAL CANIN FIT 32 4.0KG, ROYAL CANIN INDOOR APPETITE CONTROL 2.0KG, ROYAL CANIN INDOOR 27 2.0KG, ROYAL CANIN INDOOR 27 4.0KG, ROYAL CANIN INDOOR 7+ 1.5KG, ROYAL CANIN INDOOR 7+ 3.5KG, ROYAL CANIN SENSIBLE 33 4.0KG, ROYAL CANIN STERILISED 37 4.0KG, ROYAL CANIN EXIGENT 33 AROMATIC 4.0KG and ROYAL CANIN EXIGENT 42 PROTEIN 4.0KG
FELINE BREED NUTRITION
ROYAL CANIN BENGAL ADULT 2.0KG, ROYAL CANIN PERSIAN KITTEN 2.0KG, ROYAL CANIN PERSIAN KITTEN 4.0KG, ROYAL CANIN PERSIAN ADULT 2.0KG, ROYAL CANIN PERSIAN ADULT 4.0KG, ROYAL CANIN MAINE COON KITTEN 2.0KG, ROYAL CANIN MAINE COON KITTEN 4.0KG, ROYAL CANIN MAINE COON 2.0KG, ROYAL CANIN MAINE COON 4.0KG, ROYAL CANIN BRITISH SHORTHAIR KITTEN 2.0KG and ROYAL CANIN BRITISH SHORTHAIR ADULT 4.0KG
FELINE CARE NUTRITION
ROYAL CANIN HAIR & SKIN 2.0KG, ROYAL CANIN HAIR & SKIN 4.0KG, ROYAL CANIN HAIRBALL CARE 2.0KG, ROYAL CANIN HAIRBALL CARE 4.0KG, ROYAL CANIN URINARY CARE 2.0KG, ROYAL CANIN URINARY CARE 4.0KG, ROYAL CANIN DIGESTIVE CARE 2.0KG and ROYAL CANIN DIGESTIVE CARE 4.0KG
CANINE SIZE HEALTH NUTRITION
ROYAL CANIN X-SMALL PUPPY 1.5KG, ROYAL CANIN X-SMALL PUPPY 3.0KG, ROYAL CANIN MINI PUPPY 2.0KG, ROYAL CANIN MINI PUPPY 4.0KG, ROYAL CANIN MINI INDOOR PUPPY 1.5KG, ROYAL CANIN MEDIUM PUPPY 4.0KG, ROYAL CANIN MAXI PUPPY 4.0KG, ROYAL CANIN X-SMALL ADULT 1.5KG, ROYAL CANIN X-SMALL ADULT 3.0KG, ROYAL CANIN MINI ADULT 2.0KG, ROYAL CANIN MINI ADULT 4.0KG, ROYAL CANIN MINI ADULT 8+ 2.0KG, ROYAL CANIN MINI INDOOR 3.0KG, ROYAL CANIN MINI AGEING 12+ 3.5KG, ROYAL CANIN MEDIUM ADULT 4.0KG and ROYAL CANIN MAXI ADULT 4.0KG
CANINE BREED HEALTH NUTRITION
ROYAL CANIN CHIHUAHUA ADULT 1.5KG, ROYAL CANIN MALTESE ADULT 1.5KG, ROYAL CANIN SHIH TZU PUPPY 1.5KG, ROYAL CANIN SHIH TZU ADULT 1.5KG, ROYAL CANIN SHIH TZU ADULT 3.0KG, ROYAL CANIN MINIATURE SCHNAUZER ADULT 3.0KG, ROYAL CANIN FRENCH BULLDOG ADULT 3.0KG, ROYAL CANIN POMERANIAN ADULT 1.5KG, ROYAL CANIN POMERANIAN ADULT 3.0KG, ROYAL CANIN POODLE PUPPY 3.0KG, ROYAL CANIN POODLE ADULT 1.5KG and ROYAL CANIN POODLE ADULT 3.0KG
CANINE CARE NUTRITION
ROYAL CANIN MINI DERMACOMFORT 3.0KG, ROYAL CANIN MINI LIGHT WEIGHT CARE 3.0KG, ROYAL CANIN MINI COAT CARE 3.0KG and ROYAL CANIN MINI URINARY CARE 3.0KG
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Scan the QR code or go to bit.ly/RoyalCaninSpendAndWinContestAug24 for contest submission.
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Complete the online form by answering the question, filling in all the empty fields and click on submit. Retain original single receipt dated within Contest Period that matches the online entry as proof of purchase. Hand written receipts will not be accepted.
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Participants may send as many entries as they wish BUT each entry must be accompanied with the required details and a different receipt for each entry.
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Participants are not allowed to submit/send more than one (1) entry with the same receipt to the Organiser.
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Each contest day during the Contest Period begins at 12:00am and ends at 11:59pm.
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The Organiser will not reimburse the participant for any charges incurred in submitting the entries, if any.
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The Contest is valid at all participating stores nationwide.
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Participants must provide their full name and NRIC number as per MyKad, winning notification, proof of purchase (receipt), and have it recorded by the pet shop upon prize redemption.
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Each participant is eligible to win more than one (1) prize throughout the Contest Period. However, each redemption must be accompanied by a unique original receipt. Entries with duplicated or photocopied receipts will be forfeited.
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Participants must retain the original receipts for products purchased throughout the Contest Period for verification and prize redemption. Failure to present the original receipt will result in the forfeiture of the prizes.
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The Organizer shall not be liable for any delays, losses, damages, or non-receipt of submissions. This includes any errors, omissions, interruptions, deletions, defects, delays in operation or transmission, communications line failures, or technical malfunctions of telecommunications networks, online systems, servers or providers, computer equipment, software, or any email or participant issues caused by technical problems or internet traffic congestion.
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Summary of Contest Flow:
•Purchase any Royal Canin 1.5kg - 4kg participating products from any participating stores (online and offline)•Scan the QR code or go to bit.ly/RoyalCaninSpendNWinContestAug24 for contest submission•Redeem the prizes with the unique code provided after submission at your nearest pet shop for prize redemption or
follow the instructions on the to redeem Royal Canin Club points•Complete the verification process at the pet store, present the winning notification, provide full name and NRIC. The store will take record of your details and a picture of you and the prizes for verification and record purchaseSELECTION OF WINNERS
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There are 250,688 prizes to be won total value worth RM188,000 and total Royal Canin Club points of 7,500,000:
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Grand Prize x 188 winners
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Royal Canin Pet Food Supply worth MYR500 (pack size of 1.5kg to 4kg) selected by the Winner
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First Prize x 500 winners
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Royal Canin Pet Food Supply worth MYR188 (pack size of 1.5kg to 4kg) selected by the Winner
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Log on to Royal Canin Club (https://club.royalcanin.com.my/), follow the instruction and scan Point-on-Purchase (POP) of participating products for 30 Royal Canin Club Points
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Consolation Prize (30 Royal Canin Club Points) x 250,000 winners
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Log on to Royal Canin Club (https://club.royalcanin.com.my/)
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Follow the instruction and scan Point-on-Purchase (POP) of participating products for 30 Royal Canin Club Points
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Selection of winners:
Grand Prize x 188 winners
· FREE Royal Canin Pet Food Supply worth MYR500 (pack size of 1.5kg to 4kg)
· 30 Royal Canin Club Points
* The number of prizes may not be equally distributed across the weeks of contest period and the Organiser reserves the right to decide
The eligible First Prize winners will be determined by the total number of qualified entries received during the Contest Period divided by188, for example: if the total number of qualified entries for that specific week[PC10] is 3,599, then this number will be divided by 188 and rounded to the nearest lower whole number which is 19. Hence every 19th entry will stand to win the Grand Prize until all the Grand Prize are given out. In the event the shortlisted entry is disqualified, the next earlier entry will be the replacement winner, for example: the replacement winner for the 19th qualified entry is qualified entry 18th.
First Prize x 500 winners
· FREE Royal Canin Pet Food Supply worth MYR188 (pack size of 1.5kg to 4kg)
· 30 Royal Canin Club Points[RR11]
* The number of prizes may not be equally distributed across the weeks of contest period and the Organiser reserves the right to decide
The eligible First Prize winners will be determined by the total number of qualified entries received during the Contest Period divided by 500, for example: if the total number of qualified entries is 3,599, then this number will be divided by 500 and rounded to the nearest lower whole number which is 7. Hence every 7th entry will stand to win the First Prize until all the First Prize are given out. In the event the shortlisted entry is disqualified, the next earlier entry will be the replacement winner, for example: the replacement winner for the 7th qualified entry is qualified entry 6th.
Consolation Prize (30 Royal Canin Club Points) x 250,000 winners
· Scan POP for 30 Royal Canin Club Points
With all the Royal Canin purchase of participating products within the contest period, log on to Royal Canin Club (https://club.royalcanin.com.my/).[PC12][CCY13]
Follow the instruction and scan Point-on-Purchase (POP) of participating products for 30 Royal Canin Club Points
For Grand Prize and First Prize, winners must visit a participating retail pet shop for verification and redemption within the contest period. If a winner fails to redeem their prize within this period, [PC14][CCY15]the organizer reserves the right to forfeit or void the prize. The organizer shall not be held liable if eligible winners do not redeem their prizes at participating outlets for any reason.
Winners for Grand Prize and First Prize will each be provided a unique code to be submitted to the participating retail pet shop for prize redemption purposes. -
For Royal Canin Club points, winners must redeem the prize via the scans of Point-on-Purchase (POP) sticker on Royal Canin Club.
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The Organiser shall reserve the right at its absolute discretion to substitute the prizes with another of similar value, at any time without prior notice. The prizes are non-transferable and all prizes are given on an “as is” basis and are not exchangeable for cash or its equivalent.
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Participants must provide their full name and NRIC number as per MyKad, submit their proof of purchase (receipt), and have it recorded by the pet shop upon prize redemption.
LIABILITY & RESPONSIBILITY
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Participants and their heirs shall assume full liability and responsibility in case of any liability, mishap, injury, damage, claim or accidents (including death) resulting from their participation in the Contest, redemption and/or utilization of the prize and agree to irrevocably and unconditionally release and hold the Organiser free and harmless of any liability for any reason whatsoever.
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All transportation, accommodation, personal costs and/or any other costs, fees and/or related expenses incurred to participate in the Contest, shall be the sole responsibility of the winners.
RIGHT OF THE ORGANISER
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The Organiser reserves the right at its absolute discretion to increase or reduce the number of prizes or substitute any prize with that of similar value at any time without prior notice. All prizes are not transferable, refundable or exchangeable for cash or in any other form for whatever reason.
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The Organiser reserves the right, in its sole discretion, to disqualify any participant that is found or suspected of tampering with the Contest submission process or the operation of the Contest and the Organiser reserves the right to pursue legal action against any individual it believes has undertaken fraudulent activities or other activities harmful to the Contest.
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The Organisers’ decision is final. Any letters, enquiries, appeal or protest will not be entertained. Participants hereby agree that no further action will be taken against the Organiser.
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Subject to legal requirements, the Organiser may also at its absolute discretion cancel, terminate or suspend the Contest at any time with or without prior notice and reason. For the avoidance of doubt, cancellation, termination or suspension of the Contest by the Organiser shall not entitle the Participants to any claim or compensation for any losses or damages suffered or incurred as a direct or indirect result of the cancellation, termination or suspension.
PERSONAL DATA PROTECTION
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Each participant’s personal data will be collected and processed in accordance with the participant’s consent provided to the Organiser and its affiliated companies and business units for the following purposes:
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To notify the participant if he/she has won any prize;
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To conduct, manage, and administer the Contest including verifying the identity of participants for participation or prize collection;
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For consumer research and analysis, promotional, publicity, advertising and marketing purposes; and
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For the Organiser and its affiliates to obtain feedback on its products and services.
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All personal details submitted must be accurate, complete, and subject to proof at the request of the Organizer. The Organizer reserves the right, at any time, to verify the validity of any entry and to disqualify any entry that does not comply with these Terms & Conditions or that interferes with the entry process.Personal data provided in connection with this Contest shall be collected and managed in accordance with the Organizer’s privacy policy, which can be read here: http://www.mars.com/global/policies/privacy/pp-english
TERMS AND CONDITIONS
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By entering this Contest, the participants agree to be bound by the Terms & Conditions of the Contest and the decisions of the Organisers shall be final and binding. No appeal shall be entertained for any reason whatsoever.
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Participants shall assume full liability and responsibility in case of any accident, injury, damage to belongings or claims resulting from participation in the Contest, and Participants shall fully indemnify and hold harmless the Organiser in relation to the same.
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The Contest Terms & Conditions and the Contest mechanics may be amended from time to time and shall prevail over any provisions or representations contained in any other promotional material or advertising of the Contest.The Contest and its Terms and Conditions shall be governed by the laws of Malaysia and be subject to the exclusive jurisdictions of the Malaysia courts.
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Log on to Royal Canin Club (https://club.royalcanin.com.my/), follow the instruction and scan Point-on-Purchase (POP) of participating products for 30 Royal Canin Club Points
If you wish to make enquiries or give feedback, please contact +6012 212 8965 on Mondays to Fridays, from 9.00am to 1.00pm and from 2.00pm to 6.00pm.