TERMS AND CONDITIONS

1. The competition is conducted by Royal Canin Australia Pty Ltd (ABN 88 092 020 178), of Level 23, 727 Collins Street, Docklands VIC 3008 (“Promoter”)

    

2. Information on how to enter and prize details form part of these Terms and Conditions. By entering, individuals accept these Terms and Conditions. Any entry not complying with these Terms and Conditions is invalid.

    

   WHO CAN PARTICIPATE

    

3. Entry is open to veterinary nurses, veterinary technicians and veterinarians who are residents of Australia aged 18 years or older (“Eligible Entrants”).

    

4. Employees of the Promoter, the Promoter’s associated companies and the Promoter’s agencies associated with this competition are excluded. "Associated companies" includes without limitation, the agents and contractors of the Promoter that are involved in:
   1. the competition or development of the competition; and
   2. the manufacture or distribution of the Promoter's products.

    

5. By entering the competition, individuals represent that they are eligible to enter the competition based on these Terms and Conditions.

    

   COMPETITION PERIOD

    

6. The competition commences at 8.30am AEDT on 5/10/24 and concludes at 4:00pm AEDT on 5/10/24 (“Competition Period”).

    

   HOW TO ENTER

    

7. To enter, Eligible Entrants must play the “What’s That Faecal Score?” game by guessing what faecal score is in each hole, there are 5 holes in total. Eligible Entrants must then scan the QR code located at the event and fully complete the Royal Canin “What’s That Faecal Score?” survey, including providing all requested information.

    

8. Eligible Entrants must, enter the competition during the Competition Period by answering all questions correctly in the survey to go into draw.

    

   Multiple entries are not permitted. 

    

9. Eligible Entrants take full responsibility for the content of their entry and for ensuring that their entry complies with these Terms and Conditions. If an entry cannot be verified to the Promoter’s satisfaction, the entry will be deemed invalid.

    

10. The Promoter is not responsible if your mobile device/desktop is not sufficiently capable for the purpose of completing the Royal Canin GI Activity Survey.

     

    DRAW & PRIZES

     

11. A random electronic draw will be conducted, with entries that have answered the questions correctly, commencing at 5:00pm AEST on 5/10/24 at Pullman King George Square Corner Ann And, Roma St, Brisbane City QLD 4000 (“Draw Location”).
12. The first valid entry drawn from the entries received during the Competition Period will win a prize.

     

13. Winner will receive a prize of (1) Apple Watch SE valued at over $399. (Apple are not a participant or a sponsor of this promotion)

     

14. The total prize pool is valued at over $399AUD.

     

15. Prize values are accurate at the date of commencement of the competition and include any applicable GST. The Promoter is not responsible for any change in prize value. Prizes cannot be transferred, exchanged or redeemed for cash. Without limiting any other term of these Terms and Conditions, all prizes (and elements of prizes) must be taken as and when specified or will be forfeited with no replacement.

     

16. Entrants are restricted to winning only one prize per person.

     

    WINNER NOTIFICATION, VERIFICATION & DELIVERY
    
    

17. Provisional prize winners will be announced at the event or contacted via phone or email on 5/10/24 at 4:30pm. Each provisional prize winner will receive an email confirming that they are a provisional winner, including instructions which they must follow in order to verify their entry and claim their prize.Entrants and provisional prize winners may be required to:

     

    1. respond to the email or phone call to claim their prize; and
    2. provide proof of identity, proof of age and proof of residency to verify their entry (“Proof of Identity”), where identification considered suitable for verification is at the Promoter’s discretion,

    to verify that the relevant entry is valid (“Prize Claim Requirements”). If an entrant/provisional prize winner fails to respond or to provide Proof of Identity by the time and date stipulated by the Promoter, their entry/prize claim will be deemed invalid at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not waive those rights.
    
    

18. Prize winner will have their name and state/territory of residence published on https://www.royalcanin.com/au/competition-terms or https://www.royalcanin.com/nz/competition-terms on 9/10/24 for a period of 28 days.

     

19. Once an entrant/provisional prize winner is deemed by the Promoter to have complied with these Terms and Conditions (including the Prize Claim Requirements), the Promoter will declare them a winner. Prize winner will have their prize handed to them at the Brisbane GI Symposium. Once the prize is handed over, the Promoter is not liable for any prize that has been lost, stolen, damaged or tampered with in any way.

     

     

     

    RE-DRAW (IF ANY)

     

20. If a provisional prize winner fails to satisfy the Prize Claim Requirements (including if the Promoter can't contact a prize winner after making all reasonable attempts) and/or any prize remains unclaimed by 5:30pm AEST on 5/10/24, the relevant entry/ies will be discarded and the Promoter will conduct a re-draw at 6pm AEST on 5/10/24 at the Draw Location.

     

21. The re-draw winner/s (if any) will be notified at the event or via email and phone on 5/10/24 and will have their name and state/territory of residence published on https://www.royalcanin.com/au/competition-terms and https://www.royalcanin.com/nz/competition-terms on 9/10/24 for a period of 28 days.

     

    GENERAL

     

22. Entries must be received during the Competition Period and will be deemed to be received only when received by the Promoter. The Promoter is not liable for any problems with communications networks. You are responsible for your own costs associated with entering. If you enter using automatically generated entries or multiple phone numbers/email addresses/addresses/aliases, you may be disqualified.

     

23. Prize must be taken as stated and may not be varied. Prizes are subject to any additional terms and conditions imposed by the relevant supplier or the Promoter. You agree that if a prize (or element of a prize) is unavailable for any reason the Promoter may provide another item of equal or higher value.

     

24. All costs associated or arising in connection with the prize are the responsibility of the respective prize winner.

     

25. Nothing in these Terms and Conditions restricts, excludes or modifies any consumer rights under any statute including the Competition and Consumer Act 2010 (Cth) and the Consumer Guarantees Act 1993 (as applicable). However, to the extent permitted by law to do so, the Promoter makes no representations or warranties, express or implied, under laws other than the Consumer Guarantees Act 1993 regarding the quality or suitability of the prize awarded as part of this competition and the Promoter will not be responsible for breach of such representations or warranties.

     

26. Subject to the previous paragraph, the Promoter, the Promoter's related entities and all agencies associated with the competition are not liable for any loss or damage whatsoever which is suffered, including but not limited to indirect or consequential loss, or for personal injury suffered or sustained during the course of accepting or using a prize, except for any liability which cannot be excluded by law. To the extent permitted by law, liability is limited to the cost of replacing the prize won.

     

27. The Promoter is not liable for entries, prize claims or correspondence that are misplaced, misdirected, delayed, lost, incomplete, illegible or incorrectly submitted.

     

28. By entering, entrants request that their full address not be published.

     

29. The Promoter is not responsible for any dispute between a winner and any person with whom they choose, or choose not to, share a prize. If more than one person attempts to claim a prize, the Promoter has sole and absolute discretion to determine which of those persons the winning entrant is.

     

30. The Promoter collects your personal information directly or through its agents or contractors when you submit an entry to the Promoter. The Promoter will use your personal information that you provide in your entry to conduct and manage the competition. The Promoter may disclose your personal information to its related companies, agents and contractors to assist in conducting this competition, communicating with you or storing data or to hold and use for purposes of awarding the prizes & distributing the prizes as required. This may include disclosures to organisations located in Australia, Hong Kong, Singapore and the United States. If you have marked the "opt-in" box on the entry form, you consent to us keeping your personal information on our database to use for future marketing purposes, including contacting you by electronic messaging. The Promoter reserves the right to share the survey results within the Mars business (this would not include individual personal information or data). The Promoter’s privacy policy located at https://www.mars.com/privacy-policy contains information about:
    1. how you may access the personal information that is held by us and seek correction of such information; and
    2. how you can make a complaint about a breach of the Australian Privacy Principles or New Zealand Information Privacy Principles or any other applicable privacy law and how those complaints will be dealt with.

        

31. Entrants must not:
    1. tamper with the entry process;
    2. engage in any conduct that may jeopardise the fair and proper conduct of the competition;
    3. act in a disruptive, annoying, threatening, abusive or harassing manner;
    4. do anything that may diminish the good name or reputation of the Promoter or any of its related entities or of the agencies or companies associated with this competition;
    5. breach any law; or
    6. behave in a way that is otherwise inappropriate.

        

32. The Promoter reserves the right to disqualify entries that do not meet these Terms and Conditions and/or any person who tampers or attempts to tamper with the entry process, including but not limited to the utilisation of techniques designed for making multiple entries, or for submitting an entry that is otherwise not in accordance with these Terms and Conditions. By providing your entry you consent to the Promoter using your personal information to determine whether any tampering or attempted tampering with the entry process has occurred.

     

33. If this competition cannot run as planned for any reason beyond the Promoter's control, for example due to software, hardware or communications issues, unauthorised intervention, tampering, pandemic, fraud or technical failure, the Promoter may end, change, suspend or cancel the competition or disqualify affected entries/entrants.

     

34. The Promoter is not responsible for any tax implications arising from you winning a prize. You should seek independent financial advice. If for GST purposes this competition results in any supply being made for non-monetary consideration, you must follow the Australian Taxation Office’s stated view that where the parties are at arm’s length, goods and services exchanged are of equal GST inclusive market values.

     

35. If any dispute arises between you and the Promoter concerning the conduct of this competition or claiming a prize, the Promoter will take reasonable steps to consider your point of view, taking into account any facts or evidence you put forward, and to respond to it fairly within a reasonable time. In all other respects, the Promoter’s decisions are final and no correspondence will be entered into.

     

36. This competition is in no way sponsored, endorsed or administered by, or associated with any social media platform, including Facebook, Instagram and Twitter. You provide your information to the Promoter and not to any social media platform.You completely release any relevant social media platforms from any and all liability.

     

37. These Terms and Conditions are governed by the laws of Australia, as applicable.

1. The entrant agrees and acknowledges that they have read these Conditions of Entry (and Schedule) and that entry into the Promotion is deemed to be acceptance of these Conditions of Entry (and Schedule). Any capitalised terms used in these Conditions of Entry have the meaning given in the Schedule, unless stated otherwise.
2. The Promotion commences on the Start Date and ends on the End Date ("Promotional Period"). Entries are deemed to be received at the time of receipt by the Promoter and not at the time of transmission or deposit by the entrant. Records of the Promoter and its agencies are final and conclusive as to the time of receipt.
3. Valid and eligible entries will be accepted during the Promotional Period.
4. Employees (and their immediate family members) of agencies/companies directly associated with the conduct of this Promotion, the Promoter, businesses involved in determination of winner/s for the Promotion, businesses involved in the management of the Promotion, any organisation benefiting from the Promotion, the Promoter’s distributors, suppliers, subsidiary companies/businesses and associated companies and agencies are not eligible to enter. "Immediate family member" means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.
5. Judging:
   1. The winner will be determined by representatives of the Promoter on 04/11/24. Each entry will be judged on the basis of the individual originality, creative merit and literary merit of the answer provided to the promotional question.
      1. The best valid entry, as determined by the judges, will win the prize specified in the Schedule above.
      2. The judges may select additional reserve entries which they determine to be the next best, and record them in order, in case of an invalid entry or ineligible entrant.
      3. The winners will be determined by skill. Chance plays no part in determining the winners. The judges' decision is final and binding and no correspondence will be entered into.
6. All reasonable attempts will be made to contact the winner.
7. If the winner chooses not to take their prize (or is unable to), or does not take or claim a prize within a reasonable time, as specified by the Promoter, or is unavailable, they forfeit the prize and the Promoter is not obliged to substitute the prize.
8. The value of the prizes is accurate and based upon the recommended retail value of the prizes (inclusive of GST) at the date of printing. The Promoter accepts no responsibility for any variation in the value of the prizes after that date.
9. No part of a prize is exchangeable, redeemable for cash or any other prize or transferable, unless otherwise specified in writing by the Promoter.
10. If a prize (or portion of a prize) is unavailable the Promoter reserves the right to substitute the prize (or that portion of the prize) to a prize of equal or greater value and specification.
11. No entry fee is charged by the Promoter to enter the Promotion. Where entry is allowed online, there is no additional cost to enter the Promotion other than any cost paid by the entrant to access the website or social media platform of entry via their Internet service provider.
12. The prize will be awarded to the person named in the entry and any entry that is made on behalf of an entrant or by a third party will be invalid. If there is a dispute as to the identity of an entrant or winner, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant or winner.
13. Entrants' personal information will be collected by the Promoter. Personal information will be stored on the Promoter's database. The Promoter may use this information for future marketing purposes regarding its products, including contacting the entrant electronically. The Promoter will handle personal information in accordance with its privacy policy which is located at https://www.https://www.findroyalcanin.com/pages/privacy-policy?srsltid=AfmBOorLxK5D3QdfNMZv7o7J2x2SfpeXBp8J2xaDD74zLMY6DJ6O88wQ. The Promoter collects personal information about entrants to enable them to participate in this Promotion and may disclose the entrants' personal information to third parties including its contractors and agents, prize suppliers and service providers to assist in conducting this Promotion. If the entrant does not provide their personal information as requested, they may be ineligible to enter or claim a prize in the Promotion.
14. The Promoter reserves the right to refuse to allow the winner to take part in any or all aspects of a prize, if the Promoter determines in their absolute discretion, that the winner is not in the physical or mental condition necessary to be able to safely participate in or accept the prize. It is a condition of accepting the prize that the winner may be required to sign a legal release as determined by the Promoter in its absolute discretion, prior to receiving a prize.
15. If a prize is provided to the Promoter by a third party, the prize is subject to the terms and conditions of the third party prize supplier. The terms and conditions which apply to the prize at the time it is issued to the winner will prevail over these Conditions of Entry in the event of any inconsistency. To the extent permitted by law the Promoter accepts no responsibility or liability for any delay or failure by the third party to deliver the prize, any delay or failure relating to the prize itself or failure by the third party to meet any of its obligations in these Conditions of Entry or otherwise.
16. Any guarantee or warranty given is in addition to any relevant statutory guarantees and warranties and nothing in these Conditions of Entry restricts, excludes or modifies or purports to restrict, exclude or modify any statutory consumer rights under any applicable law including the Consumer Guarantees Act 1993 (NZ) and/or Fair Trading Act 1986 (NZ) and the Competition and Consumer Act 2010 (Cth).
17. If for any reason any aspect of this Promotion is not capable of running as planned, including by reason of computer virus, communications network failure, bugs, tampering, unauthorised intervention, fraud, technical failure or any cause beyond the control of the Promoter, the Promoter may in its sole discretion cancel, terminate, modify or suspend the Promotion and invalidate any affected entries, or suspend or modify a prize.
18. The Promoter reserves the right, at any time, to validate and check the authenticity of entries and entrant's details (including an entrant's identity, age and place of residence). In the event that the winner cannot provide suitable proof as required by the Promoter to validate their entry, the winner will forfeit the prize in whole and no substitute will be offered. Incomplete, indecipherable, inaudible, incorrect and illegible entries, as applicable, will at the Promoter's discretion be deemed invalid and not eligible to win. Entries containing offensive or defamatory comments, or which breach any law or infringe any third party rights, including intellectual property rights, are not eligible to win. The use of any automated entry software or any other mechanical or electronic means that allows an individual to automatically enter repeatedly is prohibited and may render all entries submitted by that individual invalid.
19. The Promoter reserves the right to disqualify entries in the event of non-compliance with these Conditions of Entry. In the event that there is a dispute concerning the conduct of the Promotion or claiming a prize, the Promoter will resolve the dispute in direct consultation with the entrant. If the dispute cannot be resolved the Promoter’s decision will be final.
20. The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person's negligence or wilful misconduct) in connection with this Promotion or accepting or using any prize (or recommendation). For the sake of clarity, this clause shall not apply where the Promoter has contributed to or caused such loss, expense, damage, personal injury or death and shall not apply to any liability which cannot be excluded by law (in each case the Promoter’s liability is limited to the minimum allowable by law).
21. The winner will participate in and co-operate as required with all reasonable marketing and editorial activities relating to the Promotion, including (but not limited to) being recorded, photographed, filmed or interviewed and acknowledges that the Promoter may use any such marketing and editorial material without further reference or compensation to them.
22. The Promoter accepts no responsibility for any tax implications and the entrant must seek their own independent financial advice in regards to the tax implications relating to the prize or acceptance of the prize.
23. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of these rights.

Royal Canin Online CP

Frequently Asked Questions

WHEN IS THE PROMOTIONAL PERIOD?

The promotion period commences 09:00 am AEST Monday 23^rd  September 2024 until 11.59 pm AEDT on Saturday 2^nd November.

HOW OLD DO I HAVE TO BE TO ENTER?

Entrants need to be 18+ to enter.

DO I NEED TO BE AN AUSTRALIAN RESIDENT TO ENTER THIS PROMOTION?

No, the promotion is open to both Australian and New Zealand residents.

HOW DO I ENTER?

To enter the Promotion, the entrant must, during the Promotional Period, visit https://www.promos.royalcanin.com.au/incredibly-unique (for Australian residents) or https://www.promos.royalcanin.co.nz/incredibly-unique (for New Zealand residents), follow the prompts to the Promotion entry page; and fully complete and submit the online entry form with their personal details (first name, last name, email address and state/territory of residence) and an answer to the following question: "In 25 words or less, describe what makes your pet unique".

DO I NEED TO PURCHASE ANY PRODUCTS TO ENTER?

No, you do not need to purchase any products to enter. 

DO I NEED TO KEEP MY RECEIPT?

As no product purchase is needed, this is not required.

WHAT ARE THE PRIZES?

There is only 1 major prize available for the is campaign, with both Australian and New Zealand entries being judged for the major prize.

Australia.

• A year’s supply of Royal Canin up to the value of $4000 (AUD)
• A $2,000 Airbnb Voucher (AUD)
• A $5000 Madpaws voucher redemption for Pet sitting services only.

   

  New Zealand.

   

• A year’s supply of Royal Canin up to the value of $4000 (AUD)
• A $2,000 Airbnb Voucher (AUD)

HOW MANY TIMES CAN I ENTER?

• Only one (1) eligible entry per person will be accepted.By completing the entry method, the entrant will receive one (1) entry.

HOW DO I WIN?

All entrants will be judged on their response to the 25 word or less questions with the best response being deemed the winner by the judging panel.  The winner will be contacted within 7 days of the campaign end via your nominated email and will need to respond to that email to claim your prize. 

1. The winner will be determined by representatives of the Promoter on 04/11/24. Each entry will be judged on the basis of the individual originality, creative merit and literary merit of the answer provided to the promotional question.
   1. The best valid entry, as determined by the judges, will win the prize specified in the Schedule above.
   2. The judges may select additional reserve entries which they determine to be the next best, and record them in order, in case of an invalid entry or ineligible entrant.
   3. The winners will be determined by skill. Chance plays no part in determining the winners. The judges' decision is final, and binding and no correspondence will be entered into.

WHAT ARE THE PRIZE TERMS?

The Promoter will contact the winner via email to request information about their pet and determine the most suitable diet from Royal Canin’s full range (wet and dry diets) including retail. Based on the pet’s needs and the winner’s preferences, the Promoter will send a year's supply of Royal Canin to the winner (up to the value of $4,000, as determined by the Promoter in its absolute discretion).

General Voucher Terms:

ancillary costs associated with redeeming a voucher are not included. Any unused balance of a voucher will not be awarded as cash. Redemption of a voucher is subject to any terms and conditions of the issuer including those specified on the voucher. Full AirBnb voucher terms and

conditions are available at https://www.airbnb.co.nz/help/article/3106 (NZ) and https://www.airbnb.com.au/help/article/3106 (AU).

MadPaws Voucher Terms:

Mad Paws $500 credit applies only to Pet Sitting Services (Pet Hosting, Pet Sitting, Pet Daycare, and House Visits). Credit available from the 1st of November 2024 to the 31st of December 2025. Limited to one Mad Paws account. Credit cannot be used with any other offer, and cannot be transferred or redeemed for cash.

WHEN DO I NEED TO CLAIM MY PRIZE?

The prize must be claimed by 2:00pm AEDT on Monday 9^th December 2024.

WHEN IS THE UNCLAIMED DRAW HELD?

No unclaimed prize draw will be held for the promotion.

WHERE ARE THE TERMS AND CONDITIONS?

You can find these here www.royal

WHAT HAPPENS TO MY PERSONAL DETAILS?

Please refer to the privacy policy here for more details.

WHO CAN I CONTACT ABOUT ANY FURTHER QUESTIONS RELATING TO THE PROMOTION?

You can contact us here with any questions you may have. We will aim to respond to your question within two business days.

 TERMS AND CONDITIONS

1. Information on how to enter and prize details form part of these Terms and Conditions. By entering, individuals accept these Terms and Conditions.Any entry not complying with these Terms and Conditions is invalid.

    

   WHO CAN PARTICIPATE

    

2. Entry is open to residents of Australia aged 18 years or older (“Eligible Entrants”).

    

3. Employees of the Promoter, the Promoter’s associated companies and the Promoter’s agencies associated with this competition are excluded. "Associated companies" includes without limitation, the agents and contractors of the Promoter that are involved in:
   1. the competition or development of the competition; and
   2. the manufacture or distribution of the Promoter's products.

    

4. By entering the competition, individuals represent that they are eligible to enter the competition based on these Terms and Conditions.

    

   COMPETITION PERIOD

    

5. The competition commences at 6.00am AEST on 26/05/24 and concludes at 11.59pm on 26/05/24 (“Competition Period”).

    

   HOW TO ENTER

    

6. To enter, Eligible Entrants must, enter the competition during the Competition Period by:
   1. Clicking the link in the survey sent to them either by the Promoter, or RSPCA (the Royal Society for the Prevention of Cruelty to Animals), and

      fully complete the Royal Canin & RSPCA Million Paws Walk 2024 Giveaway: 6-Months Free Feeding Survey, including providing all requested information.

    

   Multiple entries are not permitted. 

    

7. Eligible Entrants take full responsibility for the content of their entry and for ensuring that their entry complies with these Terms and Conditions. If an entry cannot be verified to the Promoter’s satisfaction, the entry will be deemed invalid.

    

8. The Promoter is not responsible if your mobile device/desktop is not sufficiently capable for the purpose of completing the Royal Canin & RSPCA Million Paws Walk 2024 Giveaway: 6-Months Free Feeding Survey.

    

   DRAW & PRIZES

    

9. A random electronic draw will be conducted, commencing at 2.00pm AEST on 03/06/24.
10. The first valid entry drawn from the entries received during the Competition Period will win a prize.

     

     

11. The winner will receive a prize of six (6) months’ of food for one cat or one dog with the appropriate Royal Canin diet (up to the value of $720AUD).

     

    The quantity defined as “6 months’ supply” is determined by the recommended feeding guide relevant to the Royal Canin diet product and the size of the winner’s cat or dog, as prescribed on the back of the relevant product pack.  The Promoter will liaise with the winners to ensure the correct products and quantities are provided. 

     

     

12. Prize values are accurate at the date of commencement of the competition and include any applicable GST. The Promoter is not responsible for any change in prize value. Prizes cannot be transferred, exchanged or redeemed for cash.Without limiting any other term of these Terms and Conditions, all prizes (and elements of prizes) must be taken as and when specified or will be forfeited with no replacement.

     

     

13. Entrants are restricted to winning only one prize per person (excludes SA residents).

     

     

    WINNER NOTIFICATION, VERIFICATION & DELIVERY
    
    

14. Provisional prize winners will be contacted by the email provided in the survey by 10/06/24. The prize winner will receive an email confirming that they are the winner, including instructions which they must follow in order to verify their entry and claim their prize.Entrants and provisional prize winners may be required to:
    1. respond to the email or phone call to claim their prize; and
    2. provide proof of identity, proof of age and proof of residency to verify their entry (“Proof of Identity”), where identification considered suitable for verification is at the Promoter’s discretion,

    to verify that the relevant entry is valid (“Prize Claim Requirements”).  If an entrant/provisional prize winner fails to respond or to provide Proof of Identity by the time and date stipulated by the Promoter, their entry/prize claim will be deemed invalid at the Promoter’s discretion.  Failure by the Promoter to enforce any of its rights at any stage does not waive those rights.
    
    

15. Prize winners will have their name and state/territory of residence published on https://www.royalcanin.com/au/competition-terms on 10/06/24 for a period of 28 days.

     

16. Once an entrant/provisional prize winner is deemed by the Promoter to have complied with these Terms and Conditions (including the Prize Claim Requirements), the Promoter will declare them a winner.Prize winners will have their prize sent to their nominated address.Winners will have their prize sent all at once (i.e. the full six (6) months’ food supply). Once dispatched, the Promoter is not liable for any prize that has been lost, stolen, damaged or tampered with in any way.

     

     

    RE-DRAW (IF ANY)

     

17. If a provisional prize winner fails to satisfy the Prize Claim Requirements (including if the Promoter can't contact a prize winner after making all reasonable attempts) and/or any prize remains unclaimed by 11.00am AEST on 10/06/24, the relevant entry/ies will be discarded and the Promoter will conduct a re-draw at 11.30am AEST on 11/06/24.

     

18. The re-draw winner/s (if any) will be notified via email and by phone on 14/06/24 and will have their name and state/territory of residence published on https://www.royalcanin.com/au/competition-terms on 17/06/24 for a period of 28 days.

     

19. If any prize remains un-won at the end of this competition, or if a prize winner cannot be found, that information will be published on https://www.royalcanin.com/au/competition-terms on 19/06/24.

     

    GENERAL

     

20. Entries must be received during the Competition Period and will be deemed to be received only when received by the Promoter.The Promoter is not liable for any problems with communications networks.You are responsible for your own costs associated with entering.If you enter using automatically generated entries or multiple phone numbers/email addresses/addresses/aliases, you may be disqualified.

     

21. Prizes must be taken as stated and may not be varied. Prizes are subject to any additional terms and conditions imposed by the relevant supplier or the Promoter. You agree that if a prize (or element of a prize) is unavailable for any reason the Promoter may provide another item of equal or higher value, subject to any necessary approval by the state/territory gaming authorities.

     

22. All costs associated or arising in connection with the prize are the responsibility of the respective prize winner.

     

23. Nothing in these Terms and Conditions restricts, excludes or modifies any consumer rights under any statute including the Competition and Consumer Act 2010 (Cth) and the Consumer Guarantees Act 1993 (as applicable). However, to the extent permitted by law to do so, the Promoter makes no representations or warranties, express or implied, under laws other than the Consumer Guarantees Act 1993 regarding the quality or suitability of the prize awarded as part of this competition and the Promoter will not be responsible for breach of such representations or warranties.

     

24. Subject to the previous paragraph, the Promoter, the Promoter's related entities and all agencies associated with the competition are not liable for any loss or damage whatsoever which is suffered, including but not limited to indirect or consequential loss, or for personal injury suffered or sustained during the course of accepting or using a prize, except for any liability which cannot be excluded by law. To the extent permitted by law, liability is limited to the cost of replacing the prize won.

     

25. The Promoter is not liable for entries, prize claims or correspondence that are misplaced, misdirected, delayed, lost, incomplete, illegible or incorrectly submitted.

     

26. By entering, entrants request that their full address not be published.

     

27. The Promoter is not responsible for any dispute between a winner and any person with whom they choose, or choose not to, share a prize.If more than one person attempts to claim a prize, the Promoter has sole and absolute discretion to determine which of those persons the winning entrant is.

     

28. The Promoter collects your personal information directly or through its agents or contractors when you submit an entry to the Promoter via the survey link provided by the Promoter, or RSPCA. The Promoter will use your personal information that you provide in your entry to conduct and manage the competition. The Promoter may disclose your personal information to its related companies, agents and contractors to assist in conducting this competition, communicating with you or storing data or to hold and use for purposes of awarding the prizes & distributing the prizes as required. This may include disclosures to organisations located in Australia, Hong Kong, Singapore and the United States.If you have marked the "opt-in" box on the entry form, you consent to us keeping your personal information on our database to use for future marketing purposes, including contacting you by electronic messaging. The Promoter reserves the right to share the survey results with VCNA, NZVNA and within the Mars business (this would not include individual personal information or data). The Promoter’s privacy policy located at https://www.mars.com/privacy-policy contains information about:
    1. how you may access the personal information that is held by us and seek correction of such information; and
    2. how you can make a complaint about a breach of the Australian Privacy Principles or New Zealand Information Privacy Principles or any other applicable privacy law and how those complaints will be dealt with.

        

29. Entrants must not:
    1. tamper with the entry process;
    2. engage in any conduct that may jeopardise the fair and proper conduct of the competition;
    3. act in a disruptive, annoying, threatening, abusive or harassing manner;
    4. do anything that may diminish the good name or reputation of the Promoter or any of its related entities or of the agencies or companies associated with this competition;
    5. breach any law; or
    6. behave in a way that is otherwise inappropriate.

        

30. The Promoter reserves the right to disqualify entries that do not meet these Terms and Conditions and/or any person who tampers or attempts to tamper with the entry process, including but not limited to the utilisation of techniques designed for making multiple entries, or for submitting an entry that is otherwise not in accordance with these Terms and Conditions. By providing your entry you consent to the Promoter using your personal information to determine whether any tampering or attempted tampering with the entry process has occurred.

     

31. If this competition cannot run as planned for any reason beyond the Promoter's control, for example due to software, hardware or communications issues, unauthorised intervention, tampering, pandemic, fraud or technical failure, the Promoter may end, change, suspend or cancel the competition or disqualify affected entries/entrants, subject to any necessary approval by the state/territory gaming authorities.

     

32. The Promoter is not responsible for any tax implications arising from you winning a prize.You should seek independent financial advice.If for GST purposes this competition results in any supply being made for non-monetary consideration, you must follow the Australian Taxation Office’s stated view that where the parties are at arm’s length, goods and services exchanged are of equal GST inclusive market values.

     

33. If any dispute arises between you and the Promoter concerning the conduct of this competition or claiming a prize, the Promoter will take reasonable steps to consider your point of view, taking into account any facts or evidence you put forward, and to respond to it fairly within a reasonable time.In all other respects, the Promoter’s decisions are final and no correspondence will be entered into.

     

34. This competition is in no way sponsored, endorsed or administered by, or associated with any social media platform, including Facebook, Instagram and Twitter.You provide your information to the Promoter and not to any social media platform.You completely release any relevant social media platforms from any and all liability.

     

35. The competition is conducted by Royal Canin Australia Pty Ltd (ABN 88 092 020 178), of Level 23, 727 Collins Street, Docklands VIC 3008 (“Promoter”) and Royal Canin Australia NZBN 9429031867399, Building 14, 666 Great South Road, Ellerslie, Auckland, 1051 (“Promoter”)

     

36. These Terms and Conditions are governed by the laws of Australia and New Zealand, as applicable.

     

37. Authorised under: ACT Permit No. TP 23/00557
    
    

TERMS AND CONDITIONS

1.          The competition is conducted by Royal Canin Australia Pty Ltd (ABN 88 092 020 178), of Level 23, 727 Collins Street, Docklands VIC 3008 (“Promoter”) and Royal Canin Australia NZBN 9429031867399, Building 14, 666 Great South Road, Ellerslie, Auckland, 1051 (“Promoter”)

2.          Information on how to enter and prize details form part of these Terms and Conditions. By entering, individuals accept these Terms and Conditions. Any entry not complying with these Terms and Conditions is invalid.

WHO CAN PARTICIPATE

3.          Entry is open to veterinary nurses, veterinary technicians and veterinarians who are residents of Australia or New Zealand aged 18 years or older (“Eligible Entrants”).

4.          Employees of the Promoter, the Promoter’s associated companies and the Promoter’s agencies associated with this competition are excluded. "Associated companies" includes without limitation, the agents and contractors of the Promoter that are involved in:

a)    the competition or development of the competition; and

b)    the manufacture or distribution of the Promoter's products.

5.          By entering the competition, individuals represent that they are eligible to enter the competition based on these Terms and Conditions.  

COMPETITION PERIOD

6.          The competition commences at 8.00am AEDT (10.00am NZDT) on 1/05/24 and concludes at 6.00pm AEDT (8.00pm NZDT) on 15/12/24 (“Competition Period”).

HOW TO ENTER

7.          To enter, Eligible Entrants must, enter the competition during the Competition Period by:

a)    Clicking the link in the survey sent to them either by the Promoter, the Veterinary Nurses Council of Australia or the New Zealand Veterinary Nursing Association, or

b)    clicking the survey link on a social media post by the Promoter, the Veterinary Nurses Council of Australia (VNCA) or the New Zealand Veterinary Nursing Association (NZVNA); and fully complete the Royal Canin, VNCA and NZVNA Vet Nurse/Tech Survey, including providing all requested information.

c)     There will be two surveys sent. One in May then one in November. Both are required to be completed to become an Eligible Entrant.

Multiple entries are not permitted. 

8.          Eligible Entrants take full responsibility for the content of their entry and for ensuring that their entry complies with these Terms and Conditions. If an entry cannot be verified to the Promoter’s satisfaction, the entry will be deemed invalid.

9.          The Promoter is not responsible if your mobile device/desktop is not sufficiently capable for the purpose of completing the Royal Canin, VNCA and NZVNA Vet Nurse/Tech Survey.

DRAW & PRIZES

10.       A random electronic draw will be conducted, commencing at 2.00pm AEST (4.00pm NZST) on 16/12/24 at Royal Canin Australia Pty Ltd (ABN: 88 092 020 178), Tower 1, Level 23, 727 Collins Street, Docklands VIC 3008. (“Draw Location”).

11.       The first valid entry drawn from the entries received during the Competition Period will win a prize.

12.       Winner will receive a prize of three (3) months’ supply of food for one pet with the appropriate Royal Canin diet (up to the value of $720AUD) + FREE 3-month subscription of the Emerging Leaders Program for you and your work team (one location of team up to 30 people) from the Lincoln Institute of Veterinary Business, valued at $2,000.

The quantity defined as “3 months’ supply” is determined by the recommended feeding guide relevant to the Royal Canin diet product and the size of the winner’s cat or dog, as prescribed on the back of the relevant product pack. The Promoter will liaise with the winners to ensure the correct products and quantities are provided. 

13.       The total prize pool is valued at up to $2720AUD.

14.       Prize values are accurate at the date of commencement of the competition and include any applicable GST. The Promoter is not responsible for any change in prize value. Prizes cannot be transferred, exchanged, or redeemed for cash.  Without limiting any other term of these Terms and Conditions, all prizes (and elements of prizes) must be taken as and when specified or will be forfeited with no replacement.

15.       Entrants are restricted to winning only one prize per person.

WINNER NOTIFICATION, VERIFICATION & DELIVERY

16.       Provisional prize winners will be contacted by the email provided in the survey by 16/12/24. Each provisional prize winner will receive an email confirming that they are a provisional winner, including instructions which they must follow in order to verify their entry and claim their prize. Entrants and provisional prize winners may be required to:

a)    respond to the email or phone call to claim their prize; and

b)    provide proof of identity, proof of age and proof of residency to verify their entry (“Proof of Identity”), where identification considered suitable for verification is at the Promoter’s discretion,

to verify that the relevant entry is valid (“Prize Claim Requirements”). If an entrant/provisional prize winner fails to respond or to provide Proof of Identity by the time and date stipulated by the Promoter, their entry/prize claim will be deemed invalid at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not waive those rights.

17.       Prize winner will have their name and state/territory of residence published on https://www.royalcanin.com/au/competition-terms or https://www.royalcanin.com/nz/competition-terms on 18/12/24 for a period of 28 days.

18.       Once an entrant/provisional prize winner is deemed by the Promoter to have complied with these Terms and Conditions (including the Prize Claim Requirements), the Promoter will declare them a winner. Prize winner will have their prize sent to their nominated address. Winners will have their prize sent all at once (i.e. the full three food supply). Once dispatched, the Promoter is not liable for any prize that has been lost, stolen, damaged or tampered with in any way. Please allow up to 28 days for delivery of your prize.

RE-DRAW (IF ANY)

19.       If a provisional prize winner fails to satisfy the Prize Claim Requirements (including if the Promoter can't contact a prize winner after making all reasonable attempts) and/or any prize remains unclaimed by 11.00am AEST (1.00pm NZST) on 15/01/25, the relevant entry/ies will be discarded and the Promoter will conduct a re-draw at 11.30am AEST (1.30pm NZST) on 16/01/25 at the Draw Location.

20.       The re-draw winner/s (if any) will be notified via email or by phone on 16/01/25 and will have their name and state/territory of residence published on https://www.royalcanin.com/au/competition-terms and https://www.royalcanin.com/nz/competition-terms on 18/01/25 for a period of 28 days.

GENERAL

21.       Entries must be received during the Competition Period and will be deemed to be received only when received by the Promoter. The Promoter is not liable for any problems with communications networks. You are responsible for your own costs associated with entering. If you enter using automatically generated entries or multiple phone numbers/email addresses/addresses/aliases, you may be disqualified. 

22.       Prize must be taken as stated and may not be varied. Prizes are subject to any additional terms and conditions imposed by the relevant supplier or the Promoter. You agree that if a prize (or element of a prize) is unavailable for any reason the Promoter may provide another item of equal or higher value.

23.       All costs associated or arising in connection with the prize are the responsibility of the respective prize winner.

24.       Nothing in these Terms and Conditions restricts, excludes or modifies any consumer rights under any statute including the Competition and Consumer Act 2010 (Cth) and the Consumer Guarantees Act 1993 (as applicable). However, to the extent permitted by law to do so, the Promoter makes no representations or warranties, express or implied, under laws other than the Consumer Guarantees Act 1993 regarding the quality or suitability of the prize awarded as part of this competition and the Promoter will not be responsible for breach of such representations or warranties.

25.       Subject to the previous paragraph, the Promoter, the Promoter's related entities and all agencies associated with the competition are not liable for any loss or damage whatsoever which is suffered, including but not limited to indirect or consequential loss, or for personal injury suffered or sustained during the course of accepting or using a prize, except for any liability which cannot be excluded by law. To the extent permitted by law, liability is limited to the cost of replacing the prize won.

26.       The Promoter is not liable for entries, prize claims or correspondence that are misplaced, misdirected, delayed, lost, incomplete, illegible or incorrectly submitted.

27.       By entering, entrants request that their full address not be published.

28.       The Promoter is not responsible for any dispute between a winner and any person with whom they choose, or choose not to, share a prize. If more than one person attempts to claim a prize, the Promoter has sole and absolute discretion to determine which of those persons the winning entrant is.

29.      The Promoter collects your personal information directly or through its agents or contractors when you submit an entry to the Promoter via the survey link provided by the Promoter, the VNCA or NZVNA. The Promoter will use your personal information that you provide in your entry to conduct and manage the competition. The Promoter may disclose your personal information to its related companies, agents and contractors to assist in conducting this competition, communicating with you or storing data or to hold and use for purposes of awarding the prizes & distributing the prizes as required. This may include disclosures to organisations located in Australia, Hong Kong, Singapore and the United States. If you have marked the "opt-in" box on the entry form, you consent to us keeping your personal information on our database to use for future marketing purposes, including contacting you by electronic messaging. The Promoter reserves the right to share the survey results with VCNA, NZVNA and within the Mars business (this would not include individual personal information or data). The Promoter’s privacy policy located at https://www.mars.com/privacy-policy contains information about:

a)    how you may access the personal information that is held by us and seek correction of such information; and

b)    how you can make a complaint about a breach of the Australian Privacy Principles or New Zealand Information Privacy Principles or any other applicable privacy law and how those complaints will be dealt with. 

30.       Entrants must not:

a)    tamper with the entry process;

b)    engage in any conduct that may jeopardise the fair and proper conduct of the competition;

c)     act in a disruptive, annoying, threatening, abusive or harassing manner;

d)    do anything that may diminish the good name or reputation of the Promoter or any of its related entities or of the agencies or companies associated with this competition;

e)    breach any law; or

f)      behave in a way that is otherwise inappropriate. 

31.       The Promoter reserves the right to disqualify entries that do not meet these Terms and Conditions and/or any person who tampers or attempts to tamper with the entry process, including but not limited to the utilisation of techniques designed for making multiple entries, or for submitting an entry that is otherwise not in accordance with these Terms and Conditions. By providing your entry you consent to the Promoter using your personal information to determine whether any tampering or attempted tampering with the entry process has occurred.

32.       If this competition cannot run as planned for any reason beyond the Promoter's control, for example due to software, hardware or communications issues, unauthorised intervention, tampering, pandemic, fraud or technical failure, the Promoter may end, change, suspend or cancel the competition or disqualify affected entries/entrants.

33.       The Promoter is not responsible for any tax implications arising from you winning a prize. You should seek independent financial advice. If for GST purposes this competition results in any supply being made for non-monetary consideration, you must follow the Australian Taxation Office’s stated view that where the parties are at arm’s length, goods and services exchanged are of equal GST inclusive market values.

34.       If any dispute arises between you and the Promoter concerning the conduct of this competition or claiming a prize, the Promoter will take reasonable steps to consider your point of view, taking into account any facts or evidence you put forward, and to respond to it fairly within a reasonable time. In all other respects, the Promoter’s decisions are final and no correspondence will be entered into.

35.       This competition is in no way sponsored, endorsed or administered by, or associated with any social media platform, including Facebook, Instagram and Twitter. You provide your information to the Promoter and not to any social media platform.  You completely release any relevant social media platforms from any and all liability.

36.      These Terms and Conditions are governed by the laws of Australia and New Zealand, as applicable.

 c

TERMS AND CONDITIONS

1.         The competition is conducted by Royal Canin Australia Pty Ltd (ABN 88 092 020 178), of Level 23, 727 Collins Street, Docklands VIC 3008 (“Promoter”) 

2.         Information on how to enter and prize details form part of these Terms and Conditions. By entering, individuals accept these Terms and Conditions. Any entry not complying with these Terms and Conditions is invalid.

WHO CAN PARTICIPATE

3.         Entry is open to veterinary nurses, veterinary technicians and veterinarians who are residents of Australia aged 18 years or older (“Eligible Entrants”).

4.         Employees of the Promoter, the Promoter’s associated companies and the Promoter’s agencies associated with this competition are excluded. "Associated companies" includes without limitation, the agents and contractors of the Promoter that are involved in:

a)    the competition or development of the competition; and

b)    the manufacture or distribution of the Promoter's products.

5.         By entering the competition, individuals represent that they are eligible to enter the competition based on these Terms and Conditions.  

COMPETITION PERIOD

6.         The competition commences at 8.00am AEDT (10.00am NZDT) on 12/08/24 and concludes at 6.00pm AEDT (8.00pm NZDT) on 15/08/24 (“Competition Period”).

HOW TO ENTER

a)    To enter, Eligible Entrants must, enter the competition during the Competition Period by: Finding the identical GI Pack shots or Key Benefits on the Royal Canin Memory Game.

To Play:

1)    Tap the screen to play.

2)    Choose number of players: 1 Player or 2 players

3)    Now Choose your Game: Products or Key Benefits

4)    The game will briefly show products or Key benefits in pairs shuffled around on screen.

5)    The countdown timer will commence from 1:30 and you must match up the pairs to get the best possible score.

7.         Eligible Entrants take full responsibility for the content of their entry and for ensuring that their entry complies with these Terms and Conditions. If an entry cannot be verified to the Promoter’s satisfaction, the entry will be deemed invalid.

DRAW & PRIZES

TERMS & CONDITIONS 

AUSTRALIAN AND NEW ZEALAND ENTRANTS

Schedule to Terms & Conditions of entry

Promotion name Royal Canin Vet Symposium 2025

Eligible Country/States/Territories

Australia & New Zealand

Promotion period

Start: 7 AUGUST 7:00 AM AEST

End: 4 OCTOBER 2024 4:00 PM AEST

No entries will be accepted outside this time.

Website address

https://vet.partners

Promoter

VETPARTNERS AUSTRALIA PTY LTD

ABN: 114 962 453

C/- Level 2, Building A

5 Talavera Road

Macquarie Park

Sydney NSW 2113

Eligible entrants & entry restrictions

Veterinary surgeons employed by a VetPartners entity (e.g. VetPartners Australia Pty Ltd ABN 114 962 453) or any UVG member clinic (e.g. United Vets Group Australia Pty Ltd ABN 87 169 353 342), which stocks Royal Canin products during the Promotion period. This is a closed promotion, and the public is not permitted to enter. Veterinary surgeons must hold a complete licence to practice in their country/state/territory at the time of entry and the time of the draw.

Entry to the Promotion is open to Australian & New Zealand residents in all eligible states/territories who fulfil the entry requirements above and are 18 years of age or older.

The entrant must be able to attend The Royal Canin Vet Symposium 15-16 April 2025 in Montpellier, France

and must confirm this in the entry (the Event). The entrant must still be employed by a VetPartners entity or a member clinic of UVG at the time of the trip.

The prize is non-transferrable to another person nor is it redeemable for cash or anything else.

Details of prizes

Two winners from VetPartners and two winners from UVG.

The four winners will be determined by the judges and will win:

·         TRAVEL

1 standard premium economy class return ticket to Montpellier, France per winner. Flights must be taken from the winner's nearest capital city within Australia or NZ. Return transfer from Montpellier Airport to hotel included. Airline and airport taxes are included.

Travel dates are 1 April – 30 April 2025.

·         ACCOMMODATION

1 x standard queen room at a Royal Canin allocated hotel in Montpellier. Maximum of 5 nights accommodation from Sunday 14 April 2025 to Friday 18 April 2025.

·         CONFERENCE

A general entry admission to The Royal Canin Vet Symposium, which will run 15-16 April 2025. Inclusions for conference are full congress program, refreshment breaks, welcome reception, gala dinner. Meals outside of the conference are excluded.

(the Prize)

Total number of prizes

4

Total prize value: Prize per winner (inc. GST) up to the value of AUD $12,000.00. Total prize pool up to the value of AUD $48,000.00.

Method of entry

Entry is by Microsoft Office Forms:

UVG: https://forms.office.com/r/wc6jVhY2fG

VetPartners: https://forms.office.com/r/YAFmkxWcc7

As a condition of entry, the entry form requires entrants to provide their full name, mobile phone number, email, vet clinic name, role at vet clinic, clinic address and clinic contact phone number, as well answering the following:

·         The clinic I work at ranges Royal Canin products (yes or no)

·         I can attend the Royal Canin Vet Symposium in France 15-16 April 2025 (yes or no)

·         Why do you wish to attend the Royal Canin Symposium? (150 words max)

·         How will you embed your learnings from the conference in your clinic upon return? (150 words max)

·         How does nutrition play a role in recovery? VetPartners applicants must reference the Hospitalised Patient Care Guidelines from the VetPartners Veterinary Advisory Committee (200 words max)

·         Provide a case study that highlights how a Royal Canin diet from the Gastrointestinal Range has helped support the management of that patient. The case study can be medical or surgical in nature. (500 words max)

The judges reserve the right to disqualify any entries over 1000 words.  

The judges’ decision is final and is given without reason or correspondence.

Maximum number of entries

One per applicant.

Prize judging

This is a game of skill and chance plays no part in determining the winner. Entries will be judged on originality as well the level of practical application.

The judging will be performed by a judge/panel of judges appointed by the Promoter.

The prize draw will begin 10:00 AM AEST on 18 October 2024

Location of the judging:

Level 2, Building A

5 Talavera Road

Macquarie Park

Sydney NSW 2113

Notification of winners

Winners will be notified by phone or email on 18 October 2024.

Public announcement of winners

The winner will be published here:

https://vetpartners.sharepoint.com/sites/2022_Intranet, UVG Connect and UVG Facebook (closed group) and will be contacted by phone or email on 18 October 2024

Unclaimed prizes

If the prize(s) are unclaimed by the unclaimed prize date, the Promoter will award the prize to the Eligible Entrant who came runner-up when the entries were judged, subject to any directions from any regulatory authority.

Unclaimed prize date: 10:00 AM AEST on 1 November 2024

Location of unclaimed prize judging:

Level 2, Building A

5 Talavera Road

Macquarie Park

Sydney NSW 2113

Notification of unclaimed prize winners

Unclaimed prize winners will be notified via email no later than 8 November 2024.

Public announcement of winners from unclaimed prize draw

The winners of unclaimed prizes will be published here:

https://vetpartners.sharepoint.com/sites/2022_Intranet, UVG Connect and UVG Facebook (closed group), on 13 November 2024.

Terms & Conditions of entry

• Information on how to enter and prize details form part of these terms & conditions (Terms of

entry). The Terms must be read in conjunction with the Schedule. The Schedule defines the

terminology used in these Terms of entry. Where there is any inconsistency between these

Terms and the Schedule, the Schedule prevails. Participation in this Promotion is deemed

acceptance of these Terms of entry.

• Entry is open only to legal residents of the Eligible States/Territories who satisfy the Method

of entry.

• The Promotion will be conducted during the Promotion period.

• The Prize/s are specified in the Details of prizes section of the Schedule.

• The total prize pool is specified in the Total prize value section of the Schedule.

• Any prize is valued in Australian dollars unless expressly stated to the contrary.

• Prizes involving travel must be taken to coincide with the dates specified in the Details of

prizes section of the Schedule or as otherwise specified in the conditions of any third party

travel provider. Any changes to the confirmed prize details will be at the expense of the

winner(s) and will only be permitted with the prior consent of the Promoter or third party travel

provider.

• Spending money, meals, taxes (excluding airline and airport taxes), insurance, travel documents, passports, visas, vaccinations, transport to and from departure point, transfers, items of a personal nature, in-room charges and all other ancillary costs, unless otherwise specified in the prize description, are not included.. Failure to comply with

this will deem the winner’s entry invalid and the entrant will forfeit the prize. The Promoter

makes no representation as to the safety, conditions or other issues that may exist as part of

the travel or at the destination.

• The Prize travel is subject to availability at the time of booking. The Promoter is not

responsible for any cancellation, delay or rescheduling of flights, and any costs incurred as a

result (including, without limitation, accommodation costs) will be the sole responsibility of the

winner. All travel is subject to availability at all times and may be dependent on the availability of select seat classes (in the case of flights) or specific room categories (in the case of accommodation partners). The Promoter accepts no responsibility for the cancellation, rescheduling, change or delay of any aspect of the prize by the prize suppliers or service providers.

• If the prize winner has not confirmed their availability to take the prize on

the specified dates by the specified time and date, the prize winner’s entry will be deemed

invalid.

• Neither the Promoter nor any company or agency associated with the Event or the Prize accepts

responsibility for the cancellation or delay of the Event or the Prize for any reason beyond their control or

any inability of the winner to attend the Event when scheduled.

• If any part of the Event is abandoned, varied, called off or postponed for any reason, the

winner and, if applicable, their companion(s), at the Promoter’s discretion, forfeits all rights to

attend the Event and no cash or alternative tickets will be substituted for that element of the

prize.

• Entrants agree to comply with any third party terms or conditions which accompany the Event or the Prize.

• Entrants are advised that tax implications may arise from their prize winnings and they should

seek independent financial advice prior to acceptance of their prize(s). The Promoter accepts

no responsibility for any tax implications that may arise from accepting a prize. Entrants are

responsible for any and all expenses that they incur in entering the competition and they will

not be reimbursed regardless of whether or not they win the competition.

• The entrants must follow the Method of entry during the Promotion period to enter the

Promotion. Failure to do so will result in an invalid entry. The Promoter will not advise an

Entrant if their entry is deemed invalid.

• The time of entry will be deemed to be the time the entry is received by the Promoter.

• Entrants may submit up to the Maximum number of entries (if applicable).

• The Promoter accepts no responsibility for any late, lost, delayed, incomplete, incorrectly

submitted, corrupted, illegible or misdirected entries, claims or correspondence whether due

to omission, error, alteration, tampering, deletion, theft, destruction, disruption to any

communication network or medium, or otherwise including those entries not received by the

Promoter for any reason. The Promoter is not liable for any consequences of user error

including (without limitation) costs incurred. No correspondence will be entered into.

• The prize(s) will be awarded to the best entry/entries as judged in accordance with the Prize

draw details. Entries must not have been published previously and/or have been used to win

prizes in any other competitions. The judges reserve the right to disqualify any entrant

submitting an entry which, in the opinion of the judges, includes objectionable content or does

not meet the criteria relating to the method of entry. The judges’ decision is final and no

correspondence will be entered into.

• The winner does not need to be present at the draw unless expressly stated to the contrary.

• The winner(s) will be notified in accordance with the Notification of winners and Notification of

unclaimed prize winners (if applicable) sections of the Schedule. Notification to winners will be

deemed to have occurred on the later of the time the winner receives actual notification from

the Promoter or two business days thereafter. The notification will include details about how

the prize(s) can be claimed.

• The Promoter takes no responsibility where it is unable to contact prize winners who have not

provided correct or complete contact details. If an entrant’s contact details change during the

promotional period, it is the entrant's responsibility to notify the Promoter. A request to modify

any entry information should be directed to Promoter.

• It is a condition of accepting any prize that the winner must comply with all the conditions of

use of the prize and the prize supplier’s requirements. Each prize must be taken as stated

and no compensation will be payable if a winner is unable to use the prize as stated.

• The winner(s) name and state/territory of residence will be published in accordance with the

winners section of the Schedule (if applicable).

• The promoter may allocate any unclaimed prizes by awarding the prize to the runner-up, as per the judges’ selection. The Promoter will attempt to contact any Unclaimed prize winners in

accordance with the Notification of unclaimed prizes section of the Schedule, and if

applicable, the name and State/Territory of residency of any winner(s) of the Unclaimed prize

will be published in accordance with the section of the Schedule entitled Public

announcement of winners from unclaimed prizes. If a prize is no longer capable of being

redeemed, the new winner will receive a prize, as determined by the Promoter, of equivalent

value (as if the original prize had been awarded to that person, less any administrative

expenses incurred by the Promoter).

• To the greatest extent permitted by law, the Promoter excludes all warranties, representations

or guarantees (Warranties) regarding the Promotion and any prizes, including any

Warranties which may have been made in the course of advertising or promoting the

Promotion. The conduct of the Promotion or the supply of prizes may involve third parties,

and the Promoter makes no Warranties and disclaims all liability in connection with any such

third parties, their acts or omissions. By entering the Promotion, an entrant releases and

indemnifies the Promoter and its related bodies corporate (including the officers, employees

and agents of each) from and against all actions, penalties, liabilities, claims or demands the

entrant may have against the Promoter or that the Promoter may incur for any loss or damage

which is or may be suffered or sustained as a direct or indirect result of an entrant entering or

participating in the Promotion or winning or failing to win a prize, or using or permitting any

other person to use the prize, except for any liability which cannot be excluded by law or

which would cause any part of this clause to be void or unenforceable.

• If despite the foregoing clause, the Promoter incurs a liability to an entrant under any law

which implies a Warranty into these Terms of entry which cannot legally be excluded, the

Promoter’s liability in respect of the Promotion is limited, in the Promoter’s discretion, to either

resupplying such goods or services as form part of the Promotion, or paying the cost of

resupplying those goods or services.

• Without limiting any of the foregoing, in no circumstances will an entrant or the Promoter have

any liability to the other for any loss or damage suffered which is indirect or consequential in

nature, including without limitation any loss of profit, loss of reputation, loss of goodwill, or

loss of business opportunity.

• The Promoter and its associated agencies and companies will not be liable for any damage in

transit to or delay in transit of prizes.

• The Promoter may in its absolute discretion not accept a particular entry, may disqualify an

entry, or cancel the entire Promotion at any time without giving reasons and without liability to

any entrants. Without limiting this the Promoter reserves the right to verify the validity of

entries, prize claims and entrants and to disqualify any entrant who submits an entry or prize

claim that is misleading or not in accordance with these Terms of entry or who manipulates or

tampers with the entry process. In the event that a winner breaches these Terms of entry, the

winner will forfeit the prize in whole and no substitute will be offered. Verification is at the

discretion of the Promoter, whose decision is final. Failure by the Promoter to enforce any of

its rights at any stage does not constitute a waiver of those rights.

• Prizes, or any unused portion of a prize, are not transferable or exchangeable and cannot be

taken as cash. Where a prize is unavailable for any reason, the Promoter may substitute the

prize for another item of equal or higher value. The Promoter accepts no responsibility for any

variation in prize value (including between advertising of the Promotion and receipt of the

prize).

• In the case of the intervention of any outside act, agent or event which prevents or

significantly hinders the Promoter’s ability (or that of a third party involved with the Promotion)

to proceed with the Promotion on the dates and in the manner described in these Terms of

entry, including but not limited to vandalism, natural disasters, acts of God, civil unrest, strike,

war, act of terrorism, the Promoter’s obligations in respect of the Promotion will be suspended

for the duration of the event and, in addition, the Promoter may in its absolute discretion

cancel the promotion and recommence it from the start on the same conditions, subject to

approval of the relevant authorities.

• All entries become the property of the Promoter. As a condition of entering into this

Promotion, entrants agree to assign all their rights in and to their entry and any related

content to the Promoter, including any copyright or other intellectual property rights in the

entry and related content. Without limiting this, the Promoter may use entry content for any

and all purposes including commercial purposes. You warrant that entry content is original,

lawful and not misleading and that the Promoter’s use of such content will not infringe the

rights of any third parties. The entrant agrees to indemnify the promoter against all claims and

costs by third parties arising from a breach of the warranty set out in this condition. The

Promoter has no obligation to credit you as the author of any content submitted and may

otherwise do any acts or omissions which would otherwise constitute an infringement of any

moral rights you may have as an author of content.

• Entrants consent to the Promoter using the personal information provided in connection with

this promotion for the purposes of facilitating the conduct of the promotion and awarding any

prizes, including to third parties involved in the promotion and any relevant authorities. In

addition to any use that may be outlined in the Promoter’s Privacy Policy, the Promoter

including third parties may, for an indefinite period, unless otherwise advised, use the private

information for promotional, marketing, publicity, research and profiling purposes, including

sending electronic messages or telephoning the entrant.

• Entrants consent to the Promoter using the personal information provided in connection with this promotion for the purposes of facilitating the conduct of the promotion and awarding any prizes, including to third parties involved in the promotion and any relevant authorities. Personal information will be handled in accordance with the Promoter's Privacy Policy, which adheres to the Privacy Act 1988 (Cth) and the Australian Privacy Principles in Australia, and the Privacy Act 2020 and the Information Privacy Principles in New Zealand. The full Privacy Policy can be accessed at https://vet.partners/privacy-policy/

• The Promotion and these Terms of entry will be governed by the law of the State or Territory

in which the Promoter ordinarily resides. Entrants accept the non-exclusive jurisdiction of

courts and tribunals of that State or Territory in connection with disputes concerning the

Promotion.

• The entrant agrees that the Promoter, its associates and Royal Canin may use the case study

submitted by the entrant in promotional material.

SCIENCE WEEK

TERMS AND CONDITIONS

WINNER: CALLIE DAVIS​

1. The competition is conducted by Royal Canin Australia Pty Ltd (ABN 88 092 020 178), of Level 23, 727 Collins Street, Docklands VIC 3008 (“Promoter”)

    

2. Information on how to enter and prize details form part of these Terms and Conditions. By entering, individuals accept these Terms and Conditions. Any entry not complying with these Terms and Conditions is invalid.

    

   WHO CAN PARTICIPATE

    

3. Entry is open to veterinary nurses, veterinary technicians and veterinarians who are residents of Australia aged 18 years or older (“Eligible Entrants”).

    

4. Employees of the Promoter, the Promoter’s associated companies and the Promoter’s agencies associated with this competition are excluded. "Associated companies" includes without limitation, the agents and contractors of the Promoter that are involved in:
   1. the competition or development of the competition; and
   2. the manufacture or distribution of the Promoter's products.

    

5. By entering the competition, individuals represent that they are eligible to enter the competition based on these Terms and Conditions.

    

   COMPETITION PERIOD

    

6. The competition commences at 8.00am AEDT (10.00am NZDT) on 25/07/24 and concludes at 6.00pm AEDT (8.00pm NZDT) on 27/07/24 (“Competition Period”).

    

   HOW TO ENTER

    

    

   DRAW & PRIZES

    

7. The Winner with the highest points across all categories will be contacted via email/phone on the final day.
8. If there are multiple winners with the same points, their entries will be uniquely numbered and entered into a randomised computerised draw on the day where only one (1) winner will be determined.

    

9. The first valid entry drawn from the entries received during the Competition Period will win a prize.

    

10. Winner will receive a prize of (1) Apple Watch SE valued at over $399. (Apple are not a participant or a sponsor of this promotion)

     

11. The total prize pool is valued at over $399AUD.

     

12. Prize values are accurate at the date of commencement of the competition and include any applicable GST. The Promoter is not responsible for any change in prize value. Prizes cannot be transferred, exchanged or redeemed for cash. Without limiting any other term of these Terms and Conditions, all prizes (and elements of prizes) must be taken as and when specified or will be forfeited with no replacement.

     

     

    WINNER NOTIFICATION, VERIFICATION & DELIVERY
    
    

13. Provisional prize winners will be contacted by the email provided in the survey by Close of business on 27/07/24. Each provisional prize winner will receive an email confirming that they are a provisional winner, including instructions which they must follow in order to verify their entry and claim their prize. Entrants and provisional prize winners may be required to:

     

    1. respond to the email or phone call to claim their prize; and
    2. provide proof of identity, proof of age and proof of residency to verify their entry (“Proof of Identity”), where identification considered suitable for verification is at the Promoter’s discretion,

    to verify that the relevant entry is valid (“Prize Claim Requirements”). If an entrant/provisional prize winner fails to respond or to provide Proof of Identity by the time and date stipulated by the Promoter, their entry/prize claim will be deemed invalid at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not waive those rights.
    
    

14. Prize winner will have their name and state/territory of residence published on https://www.royalcanin.com/au/competition-terms or https://www.royalcanin.com/nz/competition-terms on 31/07/24 for a period of 28 days.

     

15. Once an entrant/provisional prize winner is deemed by the Promoter to have complied with these Terms and Conditions (including the Prize Claim Requirements), the Promoter will declare them a winner. Prize winner will be contacted at the end of the conference to collect their prize. If a prize winner is unable to collect, they will have their prize sent to their nominated address. Once dispatched, the Promoter is not liable for any prize that has been lost, stolen, damaged or tampered with in any way. Please allow up to 28 days for delivery of your prize.

     

    RE-DRAW (IF ANY)

     

16. If a provisional prize winner fails to satisfy the Prize Claim Requirements (including if the Promoter can't contact a prize winner after making all reasonable attempts) and/or any prize remains unclaimed by 11.00am AEST (1.00pm NZST) on 27/08/24, the relevant entry/ies will be discarded and the Promoter will conduct a redraw of the next highest at 11.30am AEST (1.30pm NZST) on 28/08/24 at the Draw Location.

     

17. The re-draw winner/s (if any) will be notified via email or by phone on 28/08/24 and will have their name and state/territory of residence published on https://www.royalcanin.com/au/competition-terms and https://www.royalcanin.com/nz/competition-terms on 02/09/24 for a period of 28 days.

     

    GENERAL

     

18. Entries must be received during the Competition Period and will be deemed to be received only when received by the Promoter. The Promoter is not liable for any problems with communications networks. You are responsible for your own costs associated with entering. If you enter using automatically generated entries or multiple phone numbers/email addresses/addresses/aliases, you may be disqualified.

     

19. Prize must be taken as stated and may not be varied. Prizes are subject to any additional terms and conditions imposed by the relevant supplier or the Promoter. You agree that if a prize (or element of a prize) is unavailable for any reason the Promoter may provide another item of equal or higher value.
20. All costs associated or arising in connection with the prize are the responsibility of the respective prize winner.

     

21. Nothing in these Terms and Conditions restricts, excludes or modifies any consumer rights under any statute including the Competition and Consumer Act 2010 (Cth) and the Consumer Guarantees Act 1993 (as applicable). However, to the extent permitted by law to do so, the Promoter makes no representations or warranties, express or implied, under laws other than the Consumer Guarantees Act 1993 regarding the quality or suitability of the prize awarded as part of this competition and the Promoter will not be responsible for breach of such representations or warranties.

     

22. Subject to the previous paragraph, the Promoter, the Promoter's related entities and all agencies associated with the competition are not liable for any loss or damage whatsoever which is suffered, including but not limited to indirect or consequential loss, or for personal injury suffered or sustained during the course of accepting or using a prize, except for any liability which cannot be excluded by law. To the extent permitted by law, liability is limited to the cost of replacing the prize won.

     

23. The Promoter is not liable for entries, prize claims or correspondence that are misplaced, misdirected, delayed, lost, incomplete, illegible or incorrectly submitted.

     

24. By entering, entrants request that their full address not be published.
25. The Promoter is not responsible for any dispute between a winner and any person with whom they choose, or choose not to, share a prize. If more than one person attempts to claim a prize, the Promoter has sole and absolute discretion to determine which of those persons the winning entrant is.

     

1. To enter, Eligible Entrants must, enter the competition during the Competition Period by: Finding the identical GI Pack shots or Key Benefits on the Royal Canin Memory Game.

    

   To Play:

   1. Tap the screen to play.
   2. Choose number of players: 1 Player or 2 players
   3. Now Choose your Game: Products or Key Benefits
   4. The game will briefly show products or Key benefits in pairs shuffled around on screen.
   5. The countdown timer will commence from 1:30 and you must match up the pairs to get the best possible score.

    

1. Eligible Entrants take full responsibility for the content of their entry and for ensuring that their entry complies with these Terms and Conditions. If an entry cannot be verified to the Promoter’s satisfaction, the entry will be deemed invalid.
2. The Promoter collects your personal information directly or through its agents or contractors when you submit an entry to the Promoter. The Promoter will use your personal information that you provide in your entry to conduct and manage the competition. The Promoter may disclose your personal information to its related companies, agents and contractors to assist in conducting this competition, communicating with you or storing data or to hold and use for purposes of awarding the prizes & distributing the prizes as required. This may include disclosures to organisations located in Australia, Hong Kong, Singapore and the United States. If you have marked the "opt-in" box on the entry form, you consent to us keeping your personal information on our database to use for future marketing purposes, including contacting you by electronic messaging. The Promoter reserves the right to share the survey results within the Mars business (this would not include individual personal information or data). The Promoter’s privacy policy located at https://www.mars.com/privacy-policy contains information about:
   1. how you may access the personal information that is held by us and seek correction of such information; and
   2. how you can make a complaint about a breach of the Australian Privacy Principles or New Zealand Information Privacy Principles or any other applicable privacy law and how those complaints will be dealt with.

       

3. Entrants must not:
   1. tamper with the entry process;
   2. engage in any conduct that may jeopardise the fair and proper conduct of the competition;
   3. act in a disruptive, annoying, threatening, abusive or harassing manner;
   4. do anything that may diminish the good name or reputation of the Promoter or any of its related entities or of the agencies or companies associated with this competition;
   5. breach any law; or
   6. behave in a way that is otherwise inappropriate.

       

4. The Promoter reserves the right to disqualify entries that do not meet these Terms and Conditions and/or any person who tampers or attempts to tamper with the entry process, including but not limited to the utilisation of techniques designed for making multiple entries, or for submitting an entry that is otherwise not in accordance with these Terms and Conditions. By providing your entry you consent to the Promoter using your personal information to determine whether any tampering or attempted tampering with the entry process has occurred.

    

5. If this competition cannot run as planned for any reason beyond the Promoter's control, for example due to software, hardware or communications issues, unauthorised intervention, tampering, pandemic, fraud or technical failure, the Promoter may end, change, suspend or cancel the competition or disqualify affected entries/entrants.

    

6. The Promoter is not responsible for any tax implications arising from you winning a prize. You should seek independent financial advice. If for GST purposes this competition results in any supply being made for non-monetary consideration, you must follow the Australian Taxation Office’s stated view that where the parties are at arm’s length, goods and services exchanged are of equal GST inclusive market values.

    

7. If any dispute arises between you and the Promoter concerning the conduct of this competition or claiming a prize, the Promoter will take reasonable steps to consider your point of view, taking into account any facts or evidence you put forward, and to respond to it fairly within a reasonable time. In all other respects, the Promoter’s decisions are final and no correspondence will be entered into.

    

8. This competition is in no way sponsored, endorsed or administered by, or associated with any social media platform, including Facebook, Instagram and Twitter. You provide your information to the Promoter and not to any social media platform.You completely release any relevant social media platforms from any and all liability.

    

9. These Terms and Conditions are governed by the laws of Australia, as applicable.

WINNER: A. HODGE, 6014 WA

1                 These Terms and Conditions incorporate and must be read together with the details outlined in the table above.  Information about prizes and how to enter forms part of these Terms and Conditions.  By entering, you accept these Terms and Conditions. 

Entry

2                 Your entry must be received during the Promotional Period and will be deemed to be received only when received by the Promoter. If you return a ROYAL CANIN® product your entry may be deemed invalid at the Promoter's discretion (unless the product is defective). The Promoter is not liable for any problems with communications networks. You are responsible for your own costs associated with entering. If you enter using automatically generated entries or multiple phone numbers/email addresses/addresses/aliases, you may be disqualified. 

Prizes

3                 Prize and all elements of prize must be taken as and when offered or will be forfeited, and if forfeited, the Promoter will not be liable. Prize/s are subject to any additional terms and conditions imposed by the relevant supplier or the Promoter, including validity periods.

4                 The Promoter is not responsible for any dispute between you and any person with whom you choose to, or choose not to, share the prize.

General

5                 Any failure by you to comply with the conditions imposed by the prize supplier(s) may result in the prize being cancelled or withdrawn without liability for the Promoter or the prize supplier(s).

6                 If you or your entry are deemed by the Promoter to breach these Terms and Conditions, your entry  may be discarded. The Promoter may, at any time, require you to produce documentation to establish to the Promoter's satisfaction the validity of your entry (including documentation establishing your identity, age, place of residence and place of employment).  Failure by the Promoter to enforce any of its rights at any stage does not waive those rights.

7                 You must not:

(a)           tamper with the entry process;

(b)           engage in any conduct that may jeopardise the fair and proper conduct of the competition;

(c)           act in a disruptive, annoying, threatening, abusive or harassing manner;

(d)           do anything that may diminish the good name or reputation of the Promoter or any of its related entities or of the agencies or companies associated with this competition;

(e)           breach any law; or

(f)            behave in a way that is otherwise inappropriate. 

8                 The Promoter is not liable for entries, prize claims or correspondence that are misplaced, misdirected, delayed, lost, incomplete, illegible or incorrectly submitted.

9                 If any dispute arises between you and the Promoter concerning the conduct of this promotion or claiming a prize, the Promoter will take reasonable steps to consider your point of view, taking into account any facts or evidence you put forward, and to respond to it fairly within a reasonable time. In all other respects, the Promoter’s decision in connection with all aspects of this competition is final.

10               Without limiting any other term of these Terms and Conditions, all prizes (and elements of prizes) must be taken as and when specified, or will be forfeited with no replacement. The prize values are correct as at the date of preparing these Terms and Conditions and include any applicable GST. The Promoter is not responsible for any change in prize value.  You agree that if the prize (or element of a prize, including cancellation or disruption of the Event) is unavailable for any reason the Promoter may provide another item of equal or higher value, subject to any necessary approval by the relevant gaming authorities. Where it is reasonably practical for it to do so, the Promoter will notify you of such changes.

11               By entering, you request that your full address not be published, but consent to the region of your address being published for the purpose of awarding the prize and conducting the promotion.

12               If this competition cannot run as planned for any reason beyond the Promoter's control, for example due to software, hardware or communications issues, unauthorised intervention, tampering, fraud or technical failure, the Promoter may end, change, suspend or cancel the competition or disqualify affected entries/entrants, subject to any necessary approval by the relevant gaming authorities.

13               The Promoter is not responsible for any tax implications arising from you winning a prize. You should seek independent financial advice. 

14               The winners will participate in and co-operate as required with all reasonable marketing and editorial activities relating to the Promotion, including (but not limited to) being recorded, photographed, filmed or interviewed and acknowledges that the Promoter may use any such marketing and editorial material without further reference or compensation to them.

Liability

15               Subject to the previous paragraph, the Promoter and the agencies and companies associated with this competition are not liable (including in negligence) for any loss (including indirect, special or consequential loss or loss of profits), expense, damage, personal injury (including allergies, skin conditions or other reactions, as relevant), illness or death suffered in connection with this competition or any prize, except for any liability which under statute cannot be excluded (in which case that liability is limited to the greatest extent allowed by law). 

16               Without limiting the previous paragraph, the Promoter and the agencies and companies associated with this competition are not liable for any loss of, damage to or delay in delivery of prize/s, or for any damage that occurs to displayed prize/s (where relevant). Unless otherwise specified, prize/s will only be delivered to addresses in Australia or New Zealand.

ROYAL CANIN® BREEDERS CLUB INTERNATIONAL TRIP COMPETITION 2024 WINNERS:

Australian Winner:

A. Weaver

New Zealand Winner:

T. Dowd

Terms and Conditions

1                 These Terms and Conditions incorporate and must be read together with the details outlined in the table above.  Information about prizes and how to enter forms part of these Terms and Conditions.  By entering, you accept these Terms and Conditions. 

Entry

2                 Your entry must be received during the Competition Period and will be deemed to be received only when received by the Promoter. If you return a Qualifying Purchase / Task your entry may be deemed invalid at the Promoter's discretion (unless the product is defective). The Promoter is not liable for any problems with communications networks. You are responsible for your own costs associated with entering. If you enter using automatically generated entries or multiple phone numbers/email addresses/addresses/aliases, you may be disqualified. 

Prizes

3                 Prize and all elements of prize must be taken as and when offered or will be forfeited, and if forfeited, the Promoter will not be liable. Prize/s are subject to any additional terms and conditions imposed by the relevant supplier or the Promoter, including validity periods.

4                 The Promoter is not responsible for any dispute between you and any person with whom you choose to, or choose not to, share the prize.

5                 The Prizes will be drawn randomly by chance and skill plays no part in determining the winners.

General

6                 Any failure by you to comply with the conditions imposed by the prize supplier(s) may result in the prize being cancelled or withdrawn without liability for the Promoter or the prize supplier(s).

7                 If you or your entry are deemed by the Promoter to breach these Terms and Conditions, your entry (or at the Promoter's discretion, all of your entries) may be discarded. The Promoter may, at any time, require you to produce documentation to establish to the Promoter's satisfaction the validity of your entries (including documentation establishing your identity, age, place of residence and place of employment).  Failure by the Promoter to enforce any of its rights at any stage does not waive those rights.

8                 You must not:

(a)           tamper with the entry process;

(b)           engage in any conduct that may jeopardise the fair and proper conduct of the competition;

(c)           act in a disruptive, annoying, threatening, abusive or harassing manner;

(d)           do anything that may diminish the good name or reputation of the Promoter or any of its related entities or of the agencies or companies associated with this competition;

(e)           breach any law; or

(f)            behave in a way that is otherwise inappropriate.

9                 The Promoter is not liable for entries, prize claims or correspondence that are misplaced, misdirected, delayed, lost, incomplete, illegible or incorrectly submitted.

10               If any dispute arises between you and the Promoter concerning the conduct of this promotion or claiming a prize, the Promoter will take reasonable steps to consider your point of view, taking into account any facts or evidence you put forward, and to respond to it fairly within a reasonable time. In all other respects, the Promoter’s decision in connection with all aspects of this competition is final.

11               Prizes cannot be transferred or exchanged nor redeemed for cash. Without limiting any other term of these Terms and Conditions, all prizes (and elements of prizes) must be taken as and when specified, or will be forfeited with no replacement. The prize values are correct as at the date of preparing these Terms and Conditions and include any applicable GST. The Promoter is not responsible for any change in prize value.  You agree that if the prize (or element of a prize, including cancellation or disruption of the Event) is unavailable for any reason the Promoter may provide another item of equal or higher value, subject to any necessary approval by the relevant gaming authorities. Where it is reasonably practical for it to do so, the Promoter will notify you of such changes.

12               By entering, you request that your full address not be published, but consent to the region of your address being published for the purpose of awarding the prize and conducting the promotion.

13               If this competition cannot run as planned for any reason beyond the Promoter's control, for example due to software, hardware or communications issues, unauthorised intervention, tampering, fraud or technical failure, the Promoter may end, change, suspend or cancel the competition or disqualify affected entries/entrants, subject to any necessary approval by the relevant gaming authorities.

14               The Promoter is not responsible for any tax implications arising from you winning a prize. You should seek independent financial advice. 

15               The winners will participate in and co-operate as required with all reasonable marketing and editorial activities relating to the Promotion, including (but not limited to) being recorded, photographed, filmed or interviewed and acknowledges that the Promoter may use any such marketing and editorial material without further reference or compensation to them.

Liability

16               Subject to the previous paragraph, the Promoter and the agencies and companies associated with this competition are not liable (including in negligence) for any loss (including indirect, special or consequential loss or loss of profits), expense, damage, personal injury(including allergies, skin conditions or other reactions, as relevant), illness or death suffered in connection with this competition or any prize, except for any liability which under statute cannot be excluded (in which case that liability is limited to the greatest extent allowed by law). 

17               Without limiting the previous paragraph, the Promoter and the agencies and companies associated with this competition are not liable for any loss of, damage to or delay in delivery of prize/s, or for any damage that occurs to displayed prize/s (where relevant). Unless otherwise specified, prize/s will only be delivered to addresses in Australia or New Zealand.

18               This competition is in no way sponsored, endorsed or administered by, or associated with any social media platform, including Meta and Twitter.  You provide your information to the Promoter and not to any social media platform. You completely release any relevant social media platforms from any and all liability.

19               By entering this promotion, you agree to:

(a)           fully release and hold Meta harmless from liability, and

(b)           acknowledge that the promotion is in no way sponsored, endorsed, administered by, or associated with Meta.