Subscribe, Save & Simplify

To cancel a Subscription, please visit the "My Subscriptions" tab and simply click on the "Cancel Renewal" button to the right of the Subscription details. You will be prompted to confirm this action. Once you have selected a reason for cancellation and clicked on the "Suspend Subscription" button, your Subscription will be canceled, and no further orders will be placed. You will receive an email notification confirming this action.

Our subscription model has no additional price. You even benefit from a 10% discount. Every time your delivery is triggered you will be charged the price of the product with the application of the subscription 10% discount.

For a subscription, just add your favorite items to the cart, select the Subscription at the time of ordering and set your frequency of delivery. After registering, you will receive an email confirming your Subscription. This email will contain a link to access the "My Subscription" section of your account, where you can manage your future orders, automatically delivered items and your account information. In this area of your account, you can also choose to pause your subscription.

We will automatically place your orders according to the frequency you choose, and you will not be billed until the day the order is dispatched. We will email you a reminder 10 days prior to each subscription order. You will also receive email notifications regarding other important information related to your Subscription. For example, if your item is abandoned or out of stock, when an order has been successfully placed or if you cancel your Subscription.

Our subscription model is dedicated to one pet only, in order to provide him with dedicated recommendation and care. If you have several pets, you can create one subscription for each.

To defer a Subscription order, just go in My Account > My Subscription, open your subscription and select a new date for your next recurring order.