Together, we are the health guardians of our pets

We all want to provide the very best health for ourselves, our families, and our pets. In these extraordinary circumstances, it is important to keep good health practices top of mind.

In an effort to help you, here is practical information to foster the health and well-being of your cats and dogs, now and always.

Black and white Labrador and Sacred Birman playing with toys
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Important to know

Human Coronaviruses belong to a family of viruses called Coronaviridae. Coronaviruses tend to be species specific. This means it's ok to continue to love your pets as always. There is no evidence that pets can be a source of infection to other animals and humans. There is also no evidence that humans can infect their pets.*

Keep clean water available for your pets at all times.

Ensure that each pet receives the nutrition that its health needs (this is especially so for pets that have a special veterinary diet). Please ensure you have sufficient quantity on hand and contact your pet nutrition supplier with any questions about product availability.

As you and your family spend more time at home, it is important that each pet receives the exercise it needs. Find new ways to play inside – feeding puzzles and indoor toys can help stimulate your pet’s mind and exercise its body.

Make sure your dog is sufficiently walked outside, following government’s guidelines. When walking your dog, practice ‘social distancing’ with other people and animals.

Always practice good hygiene and proper hand washing when handling pets.

If you need to be separated from your pet for a period of time, make plans for its ongoing safety and care.

If you are sick with COVID-19 (confirmed or suspected) and recovering at home, avoid close contact with your pet if you can. If you can’t have another member of your household caring for your pet, maintain good hygiene practices and wear a face mask if possible.

Introducing your pet onto a dew diet should be done gradually over 5 - 7 days to avoid the possibility of digestive upset.

We suggest:

  • Day 1 and 2: 75% previous food + 25% new food
  • Day 3 and 4: 50% previous food + 50% new food
  • Day 5 and 6: 25% previous food + 75% new food
  • Day 7: 100% new food

This guide is also useful for an easy transition to the same product from current bag to new bag.

Call your veterinarian if you have any concerns for the health of your pets.

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Healthy and happy together

Scientific evidence demonstrates that pets can provide tangible health benefits - physical and emotional - to their owners. Pets can help us cope during these times.**

Studies have also shown that animals can act as 'stress buffers'. They often ease the distress associated with anxiety-provoking experiences, and help decrease our perception of physical and emotional pain.**

*Source: World Organisation for Animal Health (OIE), the World Health Organisation (WHO) and the World Small Animal Veterinary Association (WSAVA)

**Source: Waltham Human Animal Interaction Playbook